Steinberg Media Technologies GmbH

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20097 Hamburg

Tel: +49 (0)40 210 35-0
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Mac OS X: How do I uninstall an application completely?

On rare occasions it might be necessary to uninstall and remove an application prior to a complete reinstallation. This applies to our sequencers Cubase and Nuendo as well as to our Steinberg VST-Instruments. All relevant files of the application have to be deleted can be found in the following paths:

  • Mac HD / Applications /
  • Mac HD / Users / <Username> / Library / Preferences /*
  • Mac HD / Library / Audio / Plug-ins / VST /
  • Mac HD / Library / Audio / Plug-ins / VST3 / Steinberg /
  • Mac HD / Library / Audio / Plug-ins / Components /
  • Mac HD / Library / Application Support / Steinberg /
  • Mac HD / Library / Application Support / Steinberg / Content / VST Sound / **
  • Mac HD / Library / Application Support / Steinberg / Content / Halion / VST Sound / **

*Since Mac OS X 10.7, the User Library folder is hidden. To find it, please click on 'Go' in the Finder's menu bar and press the 'alt' key (options) on your keyboard. The Library entry will show up in the drop-down menu and can now be accessed.
**These two folders only apply in case that the product you have installed also contains a sound library.

In some cases even after removing those files it could be that the reinstallation of the product might fail.

In that case please follow these instructions:

For Mac OS X 10.5.8 (Leopard) or earlier versions please remove the .pkg files related to that application on the following location:

  • Mac HD/Library/Receipts

In Mac OS X 10.6.8. or later the receipts don't exist anymore, instead something like the receipts are stored in another place. This is how you can make them visible:

  1. Open (found in /Appliations/Utilities)
  2. Type and press enter: "cd /private/var/db/receipts" (without the quotation marks!)
  3. Type and press enter: "open ."(with a space between open and the dot and again without the quotation marks!)
  4. Now a finder window opens with information about the installed packages.
  5. You should delete all the Steinberg related .bom and .plist entries (Make sure you are only deleting the entries related to the application you want to uninstall!)

Normally, to allow a reinstallation, it is not necessary to uninstall the following components:

  • coreaudio2asio.bundle
  • eLicencerControl.pkg
  • halionsonic_presets.pkg

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