Steinberg Media Technologies GmbH

Creativity First

Frankenstraße 18 b
20097 Hamburg

Tel: +49 (0)40 210 35-0
Fax: +49 (0)40 210 35-300

Contact support

The Steinberg Media Technologies support team is committed to provide a comprehensive service. An important part of any support offer is the direct contact via email and telephone. Before getting in contact with us, we'd like to ask to check our other online resources for troubleshooting. Often, this helps solving issues even if the support team is not available.
Update patches and manuals for our products can be downloaded from our download section. Our Knowledge Base provides detailed answers to frequently asked questions. Many issues can also be solved with the help of other users in our forums.

Phone and email support

For phone and email support, please contact our distributor in your country directly. Those companies represent Steinberg Media Technologies in that region and can be contacted by dealers and end customers likewise. If you need support for a Steinberg product a registration in MySteinberg is required!

Hardware service (RMA)

Information on service and repair of Steinberg hardware can be found here.