Iconica - Available, but cart is empty

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Frog
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Iconica - Available, but cart is empty

Post by Frog » Thu Jul 12, 2018 3:38 am

In the shopping area, Iconica has the green Available tag.
I click on Add to Cart which opens a window that say my cart is empty. ???

As a test, I added a USB eLicenser and Simon Phillips Jazz drums to my cart, no problem.

Looks like I'm going to miss the July 11th special pricing.
Too bad!

Mabye Iconica will be on sale in the future.
Last edited by Frog on Thu Jul 12, 2018 12:55 pm, edited 2 times in total.
2017 2.9GHz MBP; 2012 quad core i7 Mac Mini, SSDx2, 16 GB RAM; macOS 10.4, Apollo Quad via TB, Cubase Pro 9.5, HALion 6/Iconica, GA4.2, Dorico 1.2, MIDI guitars, Motif Rack XS-fw16e

DaniDonadi
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Re: Iconica - Available, but cart is empty

Post by DaniDonadi » Thu Jul 12, 2018 3:55 am

I tried to buy it as well on the 11th and I get the same thing, available but cart is empty.......something is wrong.
Dani Donadi
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Donadi Media DBA Donadi Music Productions LLC
Music & Sounds for Film/TV/Video Games & Themed Attractions
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Frog
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Re: Iconica - Available, but cart is empty

Post by Frog » Thu Jul 12, 2018 4:18 am

Thanks for confirming this.

Maybe the sale will be extended.
2017 2.9GHz MBP; 2012 quad core i7 Mac Mini, SSDx2, 16 GB RAM; macOS 10.4, Apollo Quad via TB, Cubase Pro 9.5, HALion 6/Iconica, GA4.2, Dorico 1.2, MIDI guitars, Motif Rack XS-fw16e

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Frog
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Re: Iconica - Available, but cart is empty

Post by Frog » Thu Jul 12, 2018 12:59 pm

The Add to Cart function is now working, but at the full price even though it's still listed at the special launch price.

Looks like the cut off time was based on Central European Summer Time. My attempt to purchase on July 11th at around 9:30 PM Eastern Standard Time was already too late.

Fair enough.
2017 2.9GHz MBP; 2012 quad core i7 Mac Mini, SSDx2, 16 GB RAM; macOS 10.4, Apollo Quad via TB, Cubase Pro 9.5, HALion 6/Iconica, GA4.2, Dorico 1.2, MIDI guitars, Motif Rack XS-fw16e

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Re: Iconica - Available, but cart is empty

Post by DaniDonadi » Thu Jul 12, 2018 1:36 pm

I received a response from a support email I had sent yesterday, as i tried to buy it all day (even before the cut off time).
Apparently there was a technical problem with the shopping cart that prevented the completion of the sale, there's no mention of the special launch price and whether or not they will apply it now.
I guess they don't really need my $699 that much...........
Dani Donadi
Composer/Producer
Donadi Media DBA Donadi Music Productions LLC
Music & Sounds for Film/TV/Video Games & Themed Attractions
WWW.DONADI.COM
Latest: Nuendo - Cubase Pro - WaveLab Pro - Dorico| MAC OS

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Frog
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Re: Iconica - Available, but cart is empty

Post by Frog » Thu Jul 12, 2018 5:41 pm

To me, it seems reasonable that a known technical issue with the cart would result in an extension of the special pricing time frame.

I'm not sure what to make of this siutation.

Cheers.
2017 2.9GHz MBP; 2012 quad core i7 Mac Mini, SSDx2, 16 GB RAM; macOS 10.4, Apollo Quad via TB, Cubase Pro 9.5, HALion 6/Iconica, GA4.2, Dorico 1.2, MIDI guitars, Motif Rack XS-fw16e

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Re: Iconica - Available, but cart is empty

Post by raino » Sat Jul 14, 2018 12:16 am

Frog wrote:
Thu Jul 12, 2018 5:41 pm
To me, it seems reasonable that a known technical issue with the cart would result in an extension of the special pricing time frame.

I'm not sure what to make of this siutation.

Cheers.
You'd think.
rodger

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