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Absolute 4 - Downloaded and no elicenses

Posted: Sat Dec 07, 2019 10:54 am
by JamesWFearns
Hello,

I have just finished downloading Absolute 4 with the help from the Steinberg helpcenter.

All the VST's including Halion 6 are saying they need elicenses activating but nobody from Steinberg has sent the licenses.

I am currently using Cubase 10 pro with the dongle and Cubase is working fine.

Do you have to wait for Steinberg to send the elicense codes? because Cubase messages are saying I can only use the Absolute 4 VST's for next 24hrs approx. (on start up).

Its frustrating because I thought it would be automatic in the download center.

My eLicenser control center is on a different HD to my downloaded Absolute 4 VST's is that ok.

Thanks for any help.

James

Re: Absolute 4 - Downloaded and no elicenses

Posted: Wed Dec 11, 2019 4:25 pm
by jaslan
Did you purchase Absolute 4?

Re: Absolute 4 - Downloaded and no elicenses

Posted: Thu Dec 12, 2019 11:11 am
by JamesWFearns
Hi jaslan,

Thanks for reply. The e licence was in my purchase email reply.

Nowhere in the manual or download guidelines does it state customers elicence will be sent by email.

really frustrating.