RND Portico plug-ins issue.

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Mauri
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RND Portico plug-ins issue.

Post by Mauri » Tue Dec 27, 2016 7:08 am

There is still a problem with RND Portico plug-ins, 5033 EQ and 5043 Compressor v.1.1 and Cubase Pro 9. Last night I double clicked on the compressor output knob to input numbers there, "Cubase has stopped working", frozen!

When (if ever) will there be an update, a fix, for this? This has been a known issue for quite sometime and should be sorted out, the plugin is very good (and expensive) except for this freezing issue...

Best Regards,

Mauri.
Cubase Pro 10 x64 with jBridge | WaveLab Elements 9.5 | i7 5930K @ 4.75GHz (stable) | ASUS X99 Pro | 32GB RAM | | W10 x64 Dual Boot on 2 SSDs plus 3 SSDs for samples and project/audio files | Fractal Design Define R5 case | Noctua NH-D15 | ASUS GeForce GT 730 2GB silent | Vox ToneLab SE | Mackie HR624 MKII | 2 x UAD2 Solo PCIe | RME HDSPe AIO | 2 x 24" LED monitors...

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mroekalea
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Re: RND Portico plug-ins issue.

Post by mroekalea » Tue Dec 27, 2016 5:19 pm

I will check shortly and report back, I almost did forget I own one of these ;-)
Menoj

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Win10, 3930K@3.2Ghz, 32GB, 2 x DELL u2713hm monitors (5120 x 1440), monitoring: ADAM P22A with SUB8, Audient ID14 & Behringer XR18 & Focusrite safire pro 26IO, Cubase 9.5 pro & artist 8.5, wavelab 9.5 elements, HSO, RND Portico 5033, CC121, Cubase IC pro, Halion 6, GA4, VG2, Arturia Analog Lab, TRacks CS grand + all custom elements, BFD3, Amplitube 3&4 (fender, orange, SVX collections, slash), Z3TA+2, HSO library, many Waves plugs, Plugin Alliance plugins (BX, SPL, Maag & Elysia), NI Komplete 11 Ultimate, AIR instrument expansion pack v3, Melodyne Studio v4, Soundtoys 5, Lexicon native PCM reverb bundle, UJAM Virtual Guitarist complete bundle, SoniVox Premium collection, Ezkeys upright & Vintage Fender Jazz basses, Fender Bassman 100, Markbass TTE500 , FMC Neo 2128 cab

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Ed Doll
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Re: RND Portico plug-ins issue.

Post by Ed Doll » Thu Jan 26, 2017 4:16 pm

There is no output knob on the 5043 ;) but I have checked both plug-ins now for a couple of minutes and no crash so far.
Is there a crash dump related to these crashes you could provide?
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
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tomtomlog
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Re: RND Portico plug-ins issue.

Post by tomtomlog » Sun Mar 12, 2017 10:39 pm

Something similar happens to me also:
Since Cubase 9 the "latest" version of 5043 Compressor seems not to be really stable anymore - it will crash Cubase sometimes when loading the plugin...
Report:

Pfad der fehlerhaften Anwendung: C:\Program Files\Steinberg\Cubase 9\Cubase9.exe

Problemsignatur
Problemereignisame: APPCRASH
Anwendungsname: Cubase9.exe
Anwendungsversion: 9.0.10.150
Anwendungszeitstempel: 587f3618
Fehlermodulname: RND_Portico_5043.vst3
Fehlermodulversion: 1.1.0.12
Fehlermodulzeitstempel: 4e83ff97
Ausnahmecode: c0000005
Ausnahmeoffset: 000000000005ff33
Betriebsystemversion: 10.0.14393.2.0.0.256.48
Gebietsschema-ID: 3079
Zusatzinformation 1: 7db6
Zusatzinformation 2: 7db6c712cebf1bf9ff1fead1bb60fefe
Zusatzinformation 3: 809f
Zusatzinformation 4: 809f7c6addbde5bd80d2937be02d9a21

Weitere Informationen über das Problem
Bucket-ID: e54cf32ec72b8c28e98aa65a429e4a58 (120715387909)

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Ed Doll
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Re: RND Portico plug-ins issue.

Post by Ed Doll » Mon Mar 13, 2017 8:15 am

Hallo, könnten wir dazu mal den kompletten Crashdump mit Systeminformationen und Fehlerbeschreibung über das Support-Formular in MySteinberg erhalten?
Wir schauen uns das dann mal an.

Die Crashdumps liegen normalerweise hier:
c:\Users\Benutzername\AppData\Local\CrashDumps
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
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tomtomlog
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Re: RND Portico plug-ins issue.

Post by tomtomlog » Mon Mar 13, 2017 7:33 pm

Hi Ed Doll,

Ist im Ticket #22863 hinterlegt (WER-File)- hoffe es hilft.

Danke!!

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