The Steinberg webshop dumps my cart upon confirming my info to purchase saying:
"An error has occured.
A product has been removed from your cart. This may be because:
1. The product is not available in your country.
or
2. It is an educational product, for the purchase of which you need to be approved by Steinberg."
I live in USA. Do I have to buy them from a US dealer?
Steinberg shop won't let me buy them
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Re: Steinberg shop won't let me buy them
Was able to talk to Asknet AG and they said the shop wasn't properly configured to take the order. Said they'll fix it on Monday.
Glad I have two weeks left on my demo. Love these plugs!
Glad I have two weeks left on my demo. Love these plugs!
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Re: Steinberg shop won't let me buy them
Hi JFB,JFB wrote:Was able to talk to Asknet AG and they said the shop wasn't properly configured to take the order. Said they'll fix it on Monday.
Glad I have two weeks left on my demo. Love these plugs!
I'm sorry for the problems with the Online Shop. This should really be only temporary.
Thanks,
Timo
Timo Wildenhain - Head of Business Unit
Professional Audio Unit
Steinberg Media Technologies GmbH
Hamburg, Germany
Checkout Steinberg on YouTube, Twitter, Facebook and MySpace!
Professional Audio Unit
Steinberg Media Technologies GmbH
Hamburg, Germany
Checkout Steinberg on YouTube, Twitter, Facebook and MySpace!
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Re: Steinberg shop won't let me buy them
Hi Timo-
I tried again and it still doesn't work for U.S. customers. I talked to Asknet again and this time was told that Steinberg has to fix the webshop to make it possible for U.S. customers to buy.
I hope they can fix this before my demo runs out on Aug 9th.
I tried again and it still doesn't work for U.S. customers. I talked to Asknet again and this time was told that Steinberg has to fix the webshop to make it possible for U.S. customers to buy.
I hope they can fix this before my demo runs out on Aug 9th.
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Re: Steinberg shop won't let me buy them
Serious bummer! Sounds like a good candidate for a freebie - after all, if they will not take your money.......JFB wrote:Hi Timo-
I tried again and it still doesn't work for U.S. customers. I talked to Asknet again and this time was told that Steinberg has to fix the webshop to make it possible for U.S. customers to buy.
I hope they can fix this before my demo runs out on Aug 9th.
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Intel E5-2687W 8-core Xeon, 32Gb RAM, Windows 7 Pro x64, RME RayDAT, UAD-2 Octo x2 & Quad x2 (fully loaded), Adam A7 x5, WK ID Console
Nuendo 1-6, Cubase 6-7, WaveLab 5-7, DTS/DD encoders, Surround Edition etc, Waves Mercury
Blu-Ray authoring, DVD authoring & high resolution audio specialists.
Detailed Specs on request
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