Why Can't I Post to the WL 7 Forum?

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razor7music
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Why Can't I Post to the WL 7 Forum?

Post by razor7music » Wed Mar 20, 2013 3:42 pm

Although I disagree with the policy that you can't post to a forum of a product you don't own (this led to me having to email support to answer my questions), I understand. I have WL4--so I could only post to the Legacy WL forum.

I NOW HAVE HAVE WL 7 AND REGISTERED IT AND STILL CANNOT POST TO THE WL 7 FORUM :x

I HAVE QUESTIONS--I DID A PM TO A MODERATOR -- LET ME IN! :evil:
Thanks,


Stephen

Sonar Platinum 64-Bit
Windows 7 Pro 64-Bit
ADK DAW-
Intel i7 4930K CPU
Core i7 SB-E MOBO
16 GB DDR3 RAM
7 TB Storage
Layla 3G SoundCard (11.5 ms Roundtrip Latency)
UAD-2 DSP
WaveLab 8 Pro 64-bit
Sound Forge 10 Pro

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MoBuc515
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Re: Why Can't I Post to the WL 7 Forum?

Post by MoBuc515 » Sat Aug 10, 2013 2:30 pm

I have the same problem with WaveLab 8 & Cubase 7. Spanking brand new. The wavelab that I had previously was the plugin bundled with Cubase LE 5. I guess that's why I can post here but not in my proper Forum.

I've been without access for over a month now & my trouble ticket has been in for that length of time!!! :x I'm told it's related to problems with my USB eLic registration but- for over a week now, the eLic has shown correctly in my MySteinberg.

My next acquisition is going to be Halion 5 but- I've 2nd thoughts about investing anymore money into Steinberg products if I can't access the support services promised to me when I buy. My wife is helping me put together my Home Based Studio and wasting money on products that I can't use or get help on using is just stupid. :evil:
- MoBuc515
|============================================================================|
| PC AMD 8350 8-Core CPU | ASUS 990FX Gen3 R2.0 MoBo|AMD 7990 3GB GPU|
| 10K RPM C: 500GB Hdd | 7.2K RPM D: 1 TB Hdd | 7.2K RPM 2TB USB Media/Plugin Hdd |
| 32GB G-SKILL RAM | Steinburg UR824 audio interface | Mackie MCU 8 Control |
| M-Audio Pro 88 Keys KB/MIDI Controller | Yamaha YPT300 Mid KB |
| MS Win 7 64-Bit Pro | Cubase 9 | WaveLab 9| Absolute 2 |
|============================================================================|

razor7music
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Re: Why Can't I Post to the WL 7 Forum?

Post by razor7music » Sat Aug 10, 2013 10:19 pm

I had to let tech support let me in. I showed them a copy of the SN for the WL 7 -- so that was my proof.
Thanks,


Stephen

Sonar Platinum 64-Bit
Windows 7 Pro 64-Bit
ADK DAW-
Intel i7 4930K CPU
Core i7 SB-E MOBO
16 GB DDR3 RAM
7 TB Storage
Layla 3G SoundCard (11.5 ms Roundtrip Latency)
UAD-2 DSP
WaveLab 8 Pro 64-bit
Sound Forge 10 Pro

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MoBuc515
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Joined: Wed Jun 29, 2011 2:50 pm
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Re: Why Can't I Post to the WL 7 Forum?

Post by MoBuc515 » Sun Aug 11, 2013 3:04 am

razor7music wrote:I had to let tech support let me in. I showed them a copy of the SN for the WL 7 -- so that was my proof.
I went through that with TS (Tech Support) in July because my USB eLicense suddenly showed "unregistered" in My Steinberg but- my desktop Cubase 7 & WaveLab 8 loaded on my PC without errors.

About 8/1, My Steinberg showed my proper Registration but- I still cannot post in neither Cubase 7 Forums or WaveLab 8 Forums. The USA TS that fixed the Registration issue says, he's been awaiting help from Deutschland TS...Does Steinberg even support their foreign TS? :cry:
- MoBuc515
|============================================================================|
| PC AMD 8350 8-Core CPU | ASUS 990FX Gen3 R2.0 MoBo|AMD 7990 3GB GPU|
| 10K RPM C: 500GB Hdd | 7.2K RPM D: 1 TB Hdd | 7.2K RPM 2TB USB Media/Plugin Hdd |
| 32GB G-SKILL RAM | Steinburg UR824 audio interface | Mackie MCU 8 Control |
| M-Audio Pro 88 Keys KB/MIDI Controller | Yamaha YPT300 Mid KB |
| MS Win 7 64-Bit Pro | Cubase 9 | WaveLab 9| Absolute 2 |
|============================================================================|

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MoBuc515
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Posts: 67
Joined: Wed Jun 29, 2011 2:50 pm
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Re: Why Can't I Post to the WL 7 Forum?

Post by MoBuc515 » Wed Aug 28, 2013 4:47 am

[quote="MoBuc515 I went through that with TS (Tech Support) in July ...

About 8/1, ...I still cannot post in neither Cubase 7 Forums or WaveLab 8 Forums. ... :cry:[/quote]

It's now August 27, 2013 and I have been unable to post in WaveLab 8 or Cubase 7 since July 7th. From 06/10/2013 until 07/07/2013, I was able to do so.

Will someone please, please- pretty please with sugar on top- please fix this?
- MoBuc515
|============================================================================|
| PC AMD 8350 8-Core CPU | ASUS 990FX Gen3 R2.0 MoBo|AMD 7990 3GB GPU|
| 10K RPM C: 500GB Hdd | 7.2K RPM D: 1 TB Hdd | 7.2K RPM 2TB USB Media/Plugin Hdd |
| 32GB G-SKILL RAM | Steinburg UR824 audio interface | Mackie MCU 8 Control |
| M-Audio Pro 88 Keys KB/MIDI Controller | Yamaha YPT300 Mid KB |
| MS Win 7 64-Bit Pro | Cubase 9 | WaveLab 9| Absolute 2 |
|============================================================================|

User avatar
MoBuc515
Junior Member
Posts: 67
Joined: Wed Jun 29, 2011 2:50 pm
Contact:

Re: Why Can't I Post to the WL 7 Forum?

Post by MoBuc515 » Wed Aug 28, 2013 6:05 pm

MoBuc515 wrote:[quote="MoBuc515 I went through that with TS (Tech Support) in July ...

About 8/1, ...I still cannot post in neither Cubase 7 Forums or WaveLab 8 Forums. ... :cry:
Es freut mich. Ich habe es gefunden! OK, ok, my German is not good but- I believe they fixed my problem and THAT IS good! Thanks Ed Doll for your help! :D
- MoBuc515
|============================================================================|
| PC AMD 8350 8-Core CPU | ASUS 990FX Gen3 R2.0 MoBo|AMD 7990 3GB GPU|
| 10K RPM C: 500GB Hdd | 7.2K RPM D: 1 TB Hdd | 7.2K RPM 2TB USB Media/Plugin Hdd |
| 32GB G-SKILL RAM | Steinburg UR824 audio interface | Mackie MCU 8 Control |
| M-Audio Pro 88 Keys KB/MIDI Controller | Yamaha YPT300 Mid KB |
| MS Win 7 64-Bit Pro | Cubase 9 | WaveLab 9| Absolute 2 |
|============================================================================|

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Ed Doll
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Joined: Thu May 16, 2013 11:18 am
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Re: Why Can't I Post to the WL 7 Forum?

Post by Ed Doll » Thu Sep 12, 2013 9:47 am

With the new forum, this should be fixed.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

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