No video playback

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Martin Atkinson
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No video playback

Post by Martin Atkinson » Sat May 21, 2011 6:52 pm

I may be just being stupid but I cant get video playback in N5. I have Quicktime 7.6 and N4 plays back video fine, but just a blank screen in the on screen viewer in N5.

Cheers, Martin
Nuendo 7. MR816's. RME. Wavelab 7.

Soundfuchs
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Re: No video playback

Post by Soundfuchs » Sun May 22, 2011 11:53 am

Have you updated to the newest Nuendo and Video engine versions?
Nuendo 5.1.1 / OSX 10.6.8 / Mac Pro 2x3Ghz Quad / 18GB RAM / Intensity Pro / McMix McControl / RME HDSPe 2.77

Martin Atkinson
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Re: No video playback

Post by Martin Atkinson » Sun May 22, 2011 12:31 pm

yes, I have the latest N5 video engine.
Nuendo 7. MR816's. RME. Wavelab 7.

maxhowarth
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Re: No video playback

Post by maxhowarth » Mon May 23, 2011 8:10 am

what's the file format?
best wishes
max

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Soundfuchs
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Re: No video playback

Post by Soundfuchs » Mon May 23, 2011 9:51 am

Have you tried different codecs? If you need a good converter tool, you can use mpeg streamclip by squared 5. It's free. M
Nuendo 5.1.1 / OSX 10.6.8 / Mac Pro 2x3Ghz Quad / 18GB RAM / Intensity Pro / McMix McControl / RME HDSPe 2.77

Martin Atkinson
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Re: No video playback

Post by Martin Atkinson » Mon May 23, 2011 12:51 pm

Thanks for the input guys, much appreciated.

It doesn't playback any video whatsoever! It creates thumbs, but the video player doesn't show video. As I said earlier it all works fine in N4 and I have Quicktime 7.6. I think I will have to try a re-install of N5 and see what happens.

Regards, Martin
Nuendo 7. MR816's. RME. Wavelab 7.

Soundfuchs
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Re: No video playback

Post by Soundfuchs » Mon May 23, 2011 2:17 pm

Mmh, strange. Good luck, and let us know if a reinstall helped. Regards, Matthias
Nuendo 5.1.1 / OSX 10.6.8 / Mac Pro 2x3Ghz Quad / 18GB RAM / Intensity Pro / McMix McControl / RME HDSPe 2.77

Martin Atkinson
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Re: No video playback

Post by Martin Atkinson » Mon May 23, 2011 10:55 pm

Well, I've re-installed N5 with updates. Trashed the preferences. re-installed Quicktime and still no video.
I tried it on my laptop N5 and it works fine. I loaded my laptop N5 preferences onto the studio machine, but no luck. N4 still works fine. I'm at a bit of a loss.....
Nuendo 7. MR816's. RME. Wavelab 7.

psvennevig
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Re: No video playback

Post by psvennevig » Tue May 24, 2011 10:22 am

Windows or OSX?

Do you have two screens?
If so, try and drag the video player over to the other screen. Also make sure that the edges of the video window does not touch the threshold between the screens.

Also right click the video window and choose "actual size"

Any luck?

Pål
Nuendo 7.0.x, nMP 8-core with 2xD700, 64GB, Macbook Pro Retina15" i7, RME UFX, RME Babyface, Artist Mix, Control and Transport, CC121.

Martin Atkinson
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Re: No video playback

Post by Martin Atkinson » Tue May 24, 2011 12:29 pm

Thanks, tried that.... no luck.
Nuendo 7. MR816's. RME. Wavelab 7.

psvennevig
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Re: No video playback

Post by psvennevig » Tue May 24, 2011 1:26 pm

Windows 7 ?
Which graphics card?
Nuendo 7.0.x, nMP 8-core with 2xD700, 64GB, Macbook Pro Retina15" i7, RME UFX, RME Babyface, Artist Mix, Control and Transport, CC121.

Martin Atkinson
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Re: No video playback

Post by Martin Atkinson » Wed May 25, 2011 5:51 pm

Windows XP, sp3, 2core, 2gig. 2 MR816CSX's. Smart AV Tango controller is the main system here.

Regards, Martin
Nuendo 7. MR816's. RME. Wavelab 7.

psvennevig
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Re: No video playback

Post by psvennevig » Wed May 25, 2011 6:29 pm

The reason I'm asking. In Windows XP very few graphics cards support OpenGL on both screens.
Some even do not support OpenGL at all when two screens are used.
The video engine in N5 needs OpenGL.

If you have two screens, can you please test with just one connected (need to reboot)?

Pål
Nuendo 7.0.x, nMP 8-core with 2xD700, 64GB, Macbook Pro Retina15" i7, RME UFX, RME Babyface, Artist Mix, Control and Transport, CC121.

Martin Atkinson
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Re: No video playback

Post by Martin Atkinson » Sat May 28, 2011 11:18 am

Hi, I have tried one monitor but no difference. I use one monitor out into a DuelHead2Go box anyway. As I said earlier video works fine in N4 on the same system. It's a mystery! I'm in the middle of projects so I can't really do a start from scratch jobby, I'll just have to wait for some down time, fortunately that particular video job is now not until next year!!
Nuendo 7. MR816's. RME. Wavelab 7.

psvennevig
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Re: No video playback

Post by psvennevig » Sun May 29, 2011 10:17 pm

AHA !!!!!!!!

Very important. DualHead2go, wasn't mentioned earlier.
Have you tested without it?

I'm not sure, depends on model/firmware on Dualhead2go, but I'm pretty sure it isn't following the OpenGL specs needed for Video in N5.

Pål
Nuendo 7.0.x, nMP 8-core with 2xD700, 64GB, Macbook Pro Retina15" i7, RME UFX, RME Babyface, Artist Mix, Control and Transport, CC121.

Martin Atkinson
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Re: No video playback

Post by Martin Atkinson » Mon May 30, 2011 4:42 pm

Thanks for trying to help me Pal. (sorry I don't know how to get that thing above the "a" in your name).
I tried running running a monitor without DualHead2Go again, but it still gives no video display
The video adapter in the PC say's it is a Radeon X300/X550 series. Does this give any clues?

Thanks, Martin
Nuendo 7. MR816's. RME. Wavelab 7.

psvennevig
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Re: No video playback

Post by psvennevig » Tue May 31, 2011 3:34 pm

Hi,

Please download this OpenGL tester: http://www.realtech-vr.com/glview/download.html

Then check that OpenGL tests at least upto OpenGL 2.0 works.

Pål
Nuendo 7.0.x, nMP 8-core with 2xD700, 64GB, Macbook Pro Retina15" i7, RME UFX, RME Babyface, Artist Mix, Control and Transport, CC121.

Martin Atkinson
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Re: No video playback

Post by Martin Atkinson » Mon Jun 06, 2011 5:01 pm

Thanks Pal, you have solved the problem!

I downloaded the open GL tester and we failed. I updated the Radeon drivers and we got up to GL2.1 and passed the rendering test. Put the monitors back on to DuelHead2Go and it passed the test but we got no visuals....? Tried video in N5 and it works fine! I am a bit confused about not seeing the visual test on DualHead2Go, is this something to do with graphics?

Cheers and thanks, Martin
Nuendo 7. MR816's. RME. Wavelab 7.

psvennevig
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Re: No video playback

Post by psvennevig » Mon Jun 13, 2011 10:34 pm

Don't mind the visuals for the test.
You got video in N5 finally!

P
Nuendo 7.0.x, nMP 8-core with 2xD700, 64GB, Macbook Pro Retina15" i7, RME UFX, RME Babyface, Artist Mix, Control and Transport, CC121.

Martin Atkinson
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Re: No video playback

Post by Martin Atkinson » Fri Jun 17, 2011 11:15 am

Thanks again Pal, happy bunny here!

Martin
Nuendo 7. MR816's. RME. Wavelab 7.

Aldo88
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Re: No video playback

Post by Aldo88 » Wed Nov 14, 2012 5:15 pm

Hi All -

I am having the exact same problem. I have a PC running XP , two monitors both from one ATI Radeon 9600 card. Works in N4 but have never been able to get picture in N5 or N5.5. I have downloaded the latest drivers and even run the open GL test - where one monitor tested to 2.1 (I was not able to test the other monitor). I tried unplugging the "other" monitor and starting up that way but still no picture. I have set the picture to "original size" and I have tried a variety of .Mov files at different compressions I do get the frames just not the moving picture. Any thoughts -- help would be greatly appreciated as I have a mix to pix looming!
Thanks,
Alan
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psvennevig
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Re: No video playback

Post by psvennevig » Wed Nov 14, 2012 6:23 pm

Aldo88 wrote:Hi All -

I am having the exact same problem. I have a PC running XP , two monitors both from one ATI Radeon 9600 card. Works in N4 but have never been able to get picture in N5 or N5.5. I have downloaded the latest drivers and even run the open GL test - where one monitor tested to 2.1 (I was not able to test the other monitor). I tried unplugging the "other" monitor and starting up that way but still no picture. I have set the picture to "original size" and I have tried a variety of .Mov files at different compressions I do get the frames just not the moving picture. Any thoughts -- help would be greatly appreciated as I have a mix to pix looming!
Thanks,
Alan
On which monitor to you need the video? Have you tried on both?
You need to close/open the video window after you have moved it from one monitor to the other.

WinXP didn't support OpenGL on both screens. Some drivers worked around this in a quirky way. But it doesn't work with N5 for video which demands OpenGL.

Try it and see. But the 9600 is awfully old, and may not work. I remember it as lousy with OpenGL.
Try with another card if you can also.

And finally, move away from WinXP. With N6 you want be able to install in WinXP.

Best,
Pål
Nuendo 7.0.x, nMP 8-core with 2xD700, 64GB, Macbook Pro Retina15" i7, RME UFX, RME Babyface, Artist Mix, Control and Transport, CC121.

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