Hypersonic 2 - Halion 6 - Cannot submit a ticket

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Aria7
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Hypersonic 2 - Halion 6 - Cannot submit a ticket

Post by Aria7 » Tue Nov 07, 2017 9:32 am

Hello,

I recently updated my Halion 5 to Halion 6 and therefore I lost my Hypersonic 2 license.

I tried to submit a ticket to get Add-on license for Halion 5 so I can use it but there is no way to submit it. I just get a button with Sternberg distributors and if I click it, I get around in a loop.

Please help me!!!

Michael
Mac Pro 2009, Cubase 9, Rme UFX II

Romantique Tp
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Re: Hypersonic 2 - Halion 6 - Cannot submit a ticket

Post by Romantique Tp » Tue Nov 07, 2017 1:23 pm

Note that if you crossgrade to the Absolute 3 collection you can start using Hypersonic again right away without having to wait for support to respond. Personally the number of instruments in Hypersonic 2 that I prefer over their Halion Sonic 3 counterparts is really small.

For official support, depending on the country you live in it might be easier to just call them:
https://helpcenter.steinberg.de/hc/en-u ... /206530864
Every time someone says "it must be easy to add/fix", a programmer dies.

Cubase Pro and Wavelab Pro (latest), Windows 7 Ultimate 64-bit, MSI Z87-G45 GAMING, i5 4690k, GeForce GTX 760, almost every Steinberg plugin and expansion, Trilian, Komplete 10, etc etc etc etc

Aria7
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Re: Hypersonic 2 - Halion 6 - Cannot submit a ticket

Post by Aria7 » Tue Nov 07, 2017 2:28 pm

Thanks for response but, I don't want to spend another 350 EUR just to get Hypersonic 2. I don't mind (for now) other instruments that I've get with Absolute 3. I just want my Hypersonic 2 back because I love the sounds and how it sounds.

I tried to call them but couldn't reach them for now...Will try again...
Mac Pro 2009, Cubase 9, Rme UFX II

Aria7
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Re: Hypersonic 2 - Halion 6 - Cannot submit a ticket

Post by Aria7 » Tue Nov 07, 2017 3:42 pm

I contacted our local support and they have no idea what I'm talking about. The support in Wien is unreachable.

I'm really disappointed by Sternberg support... Hardcore user for 20 years and when I need help for the first time I cannot even call someone or post a ticket...
Mac Pro 2009, Cubase 9, Rme UFX II

Aria7
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Re: Hypersonic 2 - Halion 6 - Cannot submit a ticket

Post by Aria7 » Wed Nov 08, 2017 8:34 am

SOLVED!

Ed Doll is a legend!
Mac Pro 2009, Cubase 9, Rme UFX II

Timo
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Re: Hypersonic 2 - Halion 6 - Cannot submit a ticket

Post by Timo » Wed Nov 08, 2017 8:40 am

He is indeed ☺
Tanzmusik und Hochzeitsband: The Rainbows - Music & Fun

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Denis van der Velde
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Re: Hypersonic 2 - Halion 6 - Cannot submit a ticket

Post by Denis van der Velde » Wed Nov 08, 2017 2:07 pm

Just to mention, Hypersonic is still a good soundsource and i also love the sounds inside of it and how it works.
I7 8core 16tread 32gb Aopen Board, SSD Samsung. C10,W10,Halion6,Groove Agent5,etc.
Running on 8ms Latency with a Soundblaster XFi Pro. Yamaha MW12c USB mixer.
Behringer TRUTH B2031A active studiomonitors. Sony MDR-V900 Headphones.
Steinberg CC121 Controller. Mackie Control Pro.

Denis van der Velde
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Timo
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Re: Hypersonic 2 - Halion 6 - Cannot submit a ticket

Post by Timo » Wed Nov 08, 2017 7:24 pm

I really miss Darbuka and Latigo. Wizoo recorded the Miami Sound Machine for Latigo... Some Estefan today? ;)
Tanzmusik und Hochzeitsband: The Rainbows - Music & Fun

Wurlitzer
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Re: Hypersonic 2 - Halion 6 - Cannot submit a ticket

Post by Wurlitzer » Thu Jan 11, 2018 12:03 am

How do you solved the Problem?
I can't load Hypersonic 2 after i updated to Halion Sonic 3.

Romantique Tp
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Re: Hypersonic 2 - Halion 6 - Cannot submit a ticket

Post by Romantique Tp » Sat Feb 03, 2018 6:40 pm

I forgot to mention that Halion Sonic 3/Halion 6 and Halion Symphonic Orchestra already include almost all of the Hypersonic 2 content in higher quality, with more samples across the keyboard, much more velocity layers and many articulations. The worst sounds have been replaced with Yamaha Motif XF sounds.

Using Hypersonic is no longer necessary for anything beside the synth presets, but they sound pretty dated.
Every time someone says "it must be easy to add/fix", a programmer dies.

Cubase Pro and Wavelab Pro (latest), Windows 7 Ultimate 64-bit, MSI Z87-G45 GAMING, i5 4690k, GeForce GTX 760, almost every Steinberg plugin and expansion, Trilian, Komplete 10, etc etc etc etc

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Re: Hypersonic 2 - Halion 6 - Cannot submit a ticket

Post by OnkelGrusom » Wed Nov 07, 2018 12:26 am

Wurlitzer wrote:
Thu Jan 11, 2018 12:03 am
How do you solved the Problem?
I can't load Hypersonic 2 after i updated to Halion Sonic 3.
Same here and even worse, When I try to open older projects that has hypersonic 2 on it then Cubase crashes!!

If I had known that upgrading to Halionsonic 3 from version 2 meant that I would lose my hypersonic license I would never have done it.

I have lots of old projects that I want to remix, so I need this fixed.

So how did you solve the problem?

Kim/OnkelGrusom
-------- Cubase 8 and earlier, Halion Sonic 2, Hyper Sonic 2, Superior & EZ Drummer, Tonelab, Tube-Tech LCA 2B, Neumann U67 and ADK Hamburg, Presonus Audiobox 1818VSL, Core I7 4790K, 16 gig DDR3 ram --------
Feel free to check out my music on:
http://urort.p3.no/#!/Search/chapter%2520eight?List

waxxy
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Re: Hypersonic 2 - Halion 6 - Cannot submit a ticket

Post by waxxy » Sat Feb 02, 2019 1:57 am

same here worked fine before now wont open in standalone mode ,it flashes then goes off in Cubase 10 I have to use jbridge for it too load but its unstable..

any help?

Zeudy
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Re: Hypersonic 2 - Halion 6 - Cannot submit a ticket

Post by Zeudy » Fri May 24, 2019 6:02 am

Hello friend . if you has problem about how to fix Hypersonic 2 correctly. Please visit my youtube channel on link bellow and follow me step by step.
Video link : https://youtu.be/N-sDe5corP4 .
In this tutorial i showed you How to download and install Hypersonic 2 Vst Plugin 32 bit / 64 bit on windows
Don't forget say thanks, like and subscribe my channel for more video.
Thanks !!!

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