Problems And Questions With Padshop Pro Upgrade

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Wagtunes
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Problems And Questions With Padshop Pro Upgrade

Post by Wagtunes » Tue Jan 27, 2015 7:34 pm

I want to make sure everything is in order before I continue with my upgrade purchase.

I went to purchase and when I went to log into my Steinberg account it said invalid login. When I went to get a new password is said my email address was not found.

So I went to find my Cubase 7 receipt and it turns out I did not purchase it from Steinberg's online account but off of Ebay. Does this still qualify me for the Padshop Pro upgrade?

If so, after I purchase, what is the procedure to turn my regular Padshop into Padshop Pro? I can't find instructions anywhere. I just want to make sure I do this correctly.

Thanks.
Windows 7, 64 bit. Core 3 Processor. 16 gig RAM. Cubase 7.0.5

Wagtunes
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Re: Problems And Questions With Padshop Pro Upgrade

Post by Wagtunes » Tue Feb 03, 2015 2:05 pm

Really? One week later and not ONE person can answer my question? Doesn't support monitor these forums at all?
Windows 7, 64 bit. Core 3 Processor. 16 gig RAM. Cubase 7.0.5

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Scab Pickens
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Re: Problems And Questions With Padshop Pro Upgrade

Post by Scab Pickens » Tue Feb 03, 2015 7:38 pm

You will receive an activation code to enter in the eLCC. Next time you launch Padshop, the "Pro" features will be unlocked.
Windows 7 | Cubase Pro 9 / 7.5 (64) | i7-950 3.1 12GB | Focusrite PRO 40

henkpaulus
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Re: Problems And Questions With Padshop Pro Upgrade

Post by henkpaulus » Tue Mar 17, 2015 2:35 pm

The point is that Steinberg is not very helpful to its clients. and lazy because this complaint is three years old.

7 March 2015 I bought a Padshop Pro upgrade from Padshop Basic. Asknet of Steinberg gave no clues how to install it.

Why not deliver a pdf with a note how to install it? And dear Steinberg people, the procedure is easy but it is not self-evident.

Regards,
Henk

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