Cubase IC Pro disconnects

Locked
glainin
New Member
Posts: 12
Joined: Thu Nov 14, 2013 6:38 pm
Contact:

Cubase IC Pro disconnects

Post by glainin » Sat Apr 22, 2017 9:25 pm

Hi,

first of all I would like to point out I opened a ticket a month ago about this and to this day I got 0 answer. This is unbelievable.

Anyways, I will try this way. I don't use IC Pro every day except when I record myself (I am drummer), so I don't know exactly when it started to fail. The thing is, I started recording a month ago and IC Pro disconnects to PC selection.

I have tried several things and I figured this out. If I open Cubase without opening any projects, so just Cubase open, the IC pro connects perfectly. The moment I load a project, IC Pro disconnects and kicks me to select screen. If I click my PC, it does like an attempt and then goes back to select screen.

I have tried reinstalling bonjour, ic pro without success. I also tried manually typing my IP, but nothing works. I am using team viewer to record myself but to be honest, I rather use IC especially because I paid for it and it should work.


Please I hope someone reads this and help me. 30 days ticket no answer, really...

Thanks.

User avatar
LSlowak
Steinberg Employee
Posts: 2365
Joined: Thu Aug 08, 2013 12:36 pm
Contact:

Re: Cubase IC Pro disconnects

Post by LSlowak » Tue Apr 25, 2017 2:28 pm

Please see here: viewtopic.php?f=174&t=116603

Thanks,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

User avatar
LSlowak
Steinberg Employee
Posts: 2365
Joined: Thu Aug 08, 2013 12:36 pm
Contact:

Re: Cubase IC Pro disconnects

Post by LSlowak » Wed Jul 26, 2017 10:01 am

Dear all,

On July 20, 2017, Apple released the latest iOS update version 10.3.3 and we are pleased to announce that this resolves former connectivity issues between Cubase iC Pro and supported Steinberg DAWs.

Please follow this link to learn more:
viewtopic.php?f=174&t=121062

Best,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

Locked

Return to “Cubase iC Pro”

Who is online

Users browsing this forum: No registered users and 2 guests