Cubasis Importer Problem // NO THE ANSWER ISN'T IN YOUR KB

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Preslav
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Cubasis Importer Problem // NO THE ANSWER ISN'T IN YOUR KB

Post by Preslav » Tue Sep 17, 2013 4:26 pm

Steinberg...any reason why an up to date Cubasis app and an up to date Cubase 7 work so poorly together? I cannot import ANY projects into Cubase. I repeatedly get the "Unknown File Type" error...with every single project. Anyone have any advice?

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crohde
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Re: Cubasis Importer Problem // NO THE ANSWER ISN'T IN YOUR

Post by crohde » Tue Sep 17, 2013 4:41 pm

Hi,

I posted here:
http://www.steinberg.net/forums/viewtop ... 83&t=47011
under "What's next", that a new Cubasis Project Importer Plug-in will be released soon! This will make the project compatibles with Cubase 7 again.
Best regards,

Carlos Rohde - Product Marketing Manager Cubase & Apps
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

Preslav
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Re: Cubasis Importer Problem // NO THE ANSWER ISN'T IN YOUR

Post by Preslav » Tue Sep 17, 2013 4:46 pm

So...you released a version with a MAJOR flaw like the inability to import into Cubase 7? Without ANY notification anywhere in the app description? Or did I miss that note somewhere? Guys, for a $50 app this is completely foul.

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Hiltmann
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Re: Cubasis Importer Problem // NO THE ANSWER ISN'T IN YOUR

Post by Hiltmann » Tue Sep 17, 2013 4:50 pm

Hi Preslav,

Sorry for your circumstances, but Cubasis 1.6 doesn't work with Cubasis Importer Version 1.2.1.

Wait for the next importer release, it will be coming soon.

best
jan
Jan Hiltmann, Product Planning / Quality Assurance
Steinberg Media Technologies GmbH
Hamburg, Germany

Preslav
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Re: Cubasis Importer Problem // NO THE ANSWER ISN'T IN YOUR

Post by Preslav » Tue Sep 17, 2013 4:56 pm

Jan I appreciate the apology, but maybe you can answer my question: was this issue noted anywhere on the app description? Because I certainly would have waited until you released a fully functional version before spending $50 on a crippled one.

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crohde
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Re: Cubasis Importer Problem // NO THE ANSWER ISN'T IN YOUR

Post by crohde » Thu Sep 19, 2013 3:15 pm

Hi Preslav,

We released the Cubasis 1.6 update earlier to give all the users the update as soon as possible.
Here is the new Cubasis Project Importer 1.3 pre-release that will bring back the project compatibility:
http://www.steinberg.net/en/support/con ... basis.html
Best regards,

Carlos Rohde - Product Marketing Manager Cubase & Apps
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

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