Cubasis Importer Problem // NO THE ANSWER ISN'T IN YOUR KB

[Preslav]

Steinberg...any reason why an up to date Cubasis app and an up to date Cubase 7 work so poorly together? I cannot import ANY projects into Cubase. I repeatedly get the "Unknown File Type" error...with every single project. Anyone have any advice?

[crohde]

Hi,

I posted here:
viewtopic.php?f=183&t=47011
under "What's next", that a new Cubasis Project Importer Plug-in will be released soon! This will make the project compatibles with Cubase 7 again.

[Preslav]

So...you released a version with a MAJOR flaw like the inability to import into Cubase 7? Without ANY notification anywhere in the app description? Or did I miss that note somewhere? Guys, for a $50 app this is completely foul.

[Hiltmann]

Hi Preslav,

Sorry for your circumstances, but Cubasis 1.6 doesn't work with Cubasis Importer Version 1.2.1.

Wait for the next importer release, it will be coming soon.

best
jan

[Preslav]

Jan I appreciate the apology, but maybe you can answer my question: was this issue noted anywhere on the app description? Because I certainly would have waited until you released a fully functional version before spending $50 on a crippled one.

[crohde]

Hi Preslav,

We released the Cubasis 1.6 update earlier to give all the users the update as soon as possible.
Here is the new Cubasis Project Importer 1.3 pre-release that will bring back the project compatibility:
http://www.steinberg.net/en/support/con ... basis.html