Nuendo constant crashes

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jocorok
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Nuendo constant crashes

Post by jocorok » Wed Mar 18, 2015 9:00 am

We just bought Nuendo and there are constant crashes, to the point we're nearly unable to work normally. It crashes 5-10 times a day with no crash report (or I don't know where the logs/reports are stored)

I use iMac, OSX Yosemite and focusrite scarlett 2i2.

Where can I start to pinpoint what causes the crashes?

Thank you in advance.

KSD
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Re: Nuendo constant crashes

Post by KSD » Wed Mar 18, 2015 9:28 am

What version are you on 6.5.35 or 6.5.40?

Best, Alan
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TimoWildenhain
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Re: Nuendo constant crashes

Post by TimoWildenhain » Wed Mar 18, 2015 9:35 am

jocorok wrote:We just bought Nuendo and there are constant crashes, to the point we're nearly unable to work normally. It crashes 5-10 times a day with no crash report (or I don't know where the logs/reports are stored)

I use iMac, OSX Yosemite and focusrite scarlett 2i2.

Where can I start to pinpoint what causes the crashes?

Thank you in advance.
Hello,

strange, this should not happen. Can you please let us know which Nuendo version do you use.
Do you exchange any material with other applications such as ProTools, Media Composer, Final Cut etc.

Thanks,
Timo
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Steinberg Media Technologies GmbH
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jocorok
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Re: Nuendo constant crashes

Post by jocorok » Wed Mar 18, 2015 1:14 pm

Hi.
It's Nuendo 6.5.20 build 174 (64 bit).

A lot of crashes happen when I play something in Wavelab, while Nuendo is open in background (with different sample rate), but it's not all the crashes.

KSD
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Re: Nuendo constant crashes

Post by KSD » Wed Mar 18, 2015 3:23 pm

Hi

As you are on OSX Yosemite, why not update to N6.5.40?

http://www.steinberg.net/forums/viewtop ... 94&t=75634

Best, Alan
N8.2.10 64bit
Mac Pro 10.12.6 six core 3,33 / 40GB RAM / 3xSSD
Mac Pro 10.12.6 twelve core 3,46 / 96GB RAM / 3xSSD
Mac Mini 10.13.2 3.0 i7/16 GB RAM / Flash
Mac Book Pro 10.12.6 quadcore Intel 2,4 i7 / 8GB RAM / 1xSSD
Rednet 16/Rednet 4/Rednet 2
Trinnov DMON8
Colin Broad TMC-1
Artist Control+Transport+Mix
Blackmagic Decklink Studio

ErikG
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Re: Nuendo constant crashes

Post by ErikG » Fri Mar 27, 2015 8:53 am

You really are asking for trouble trying to run multiple applications with different sample rates at the same time. Does it crash when you don't do that?
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