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changing country and language in My Steinberg

Posted: Wed Apr 12, 2017 12:56 pm
by samueltornqvist
Hello. There doesn't seem to be any way of changing this. It would be really useful for many reasons.
Currency, language and correct address!

I bought cubase when I lived in Spain a while ago. I am Swedish and I now live in Sweden. I still would like to get my news, updates etc in ENGLISH and not SPANISH. I know I can change the language when I am on the actual site, but it always defaults to Spanish which is a pain, especially the newsletters which are always in Spanish.

How could this be changed?
Cheers!

Re: changing country and language in My Steinberg

Posted: Wed Apr 12, 2017 2:23 pm
by aaandima
What happens if you change the language in the forum settings?

ucp.php?i=174

Re: changing country and language in My Steinberg

Posted: Wed Apr 12, 2017 2:28 pm
by -steve-
I think the only way is by contacting Steinberg staff. (The forum and the my steinberg site do not interact. )

Re: changing country and language in My Steinberg

Posted: Fri Apr 14, 2017 9:08 am
by samueltornqvist
Yes, I contacted staff and they fixed it. It is not a forum issue. It would be better if you could change this yourself though.

Cheers!

Re: changing country and language in My Steinberg

Posted: Sun May 14, 2017 9:58 am
by mpacklin
Hi, I would like to change my country too. I am a Canadian and bought my Cubase in Toronto, but My Steinberg profile country listed as Indonesia, probably because I registered while I was touring there.
I know I can request country change through My Steinberg support, but all I get is the distributor list...

Re: changing country and language in My Steinberg

Posted: Mon May 15, 2017 10:20 am
by Fabio Bartolini
Hello,

PM sent.

Re: changing country and language in My Steinberg

Posted: Sun Jun 10, 2018 11:14 am
by shakuman
Same here! I sent my issue to Steinberg support, hope they can help.