CANNOT activate MySteinberg account!

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timothyf
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CANNOT activate MySteinberg account!

Post by timothyf » Wed Apr 27, 2016 6:12 pm

I acquired an UR22mkII interface as of a few days ago, but when I try to create a MySteinberg account to download the Cubase AI 8 .dmg-file it keeps telling me that I need to activate my account thru an activation link sent to my e-mail address before I can proceed.

However these do repeatedly NOT arrive in my inbox.
HELP please!

Thanks in advance.
Timothy

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Jochen Schmidt
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Re: CANNOT activate MySteinberg account!

Post by Jochen Schmidt » Thu Apr 28, 2016 8:54 am

Hi timothyf,

I have send you a pm.

Cheers,
Jochen
Jochen Schmidt, Technical Support Engineer
Steinberg Media Technologies GmbH
Hamburg, Germany

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billjohnson611
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Re: CANNOT activate MySteinberg account!

Post by billjohnson611 » Wed Aug 31, 2016 7:53 am

Hey Jochen,

I am having the same problem. I have tried three emails now, and have not received an activation link for MySteinberg, which I would love so that I can download Wavelab and Cubebase LE.


Thanks!

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Jochen Schmidt
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Re: CANNOT activate MySteinberg account!

Post by Jochen Schmidt » Fri Sep 02, 2016 2:34 pm

Hi billjohnson611,

Please send me your email address which you have used to register you MySteinberg account via pm.

Cheers,
Jochen
Jochen Schmidt, Technical Support Engineer
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud!

mehlhoff
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Re: CANNOT activate MySteinberg account!

Post by mehlhoff » Wed Jul 10, 2019 5:36 am

I too cannot register a mysteinberg account, I type an email address and associated password and hit create account...nothing. Help









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