Page 1 of 1

Sequel 3 Technical Issues!

Posted: Mon Jun 26, 2017 3:39 pm
by Jawz
I just brought a Sequel 3 product which I was able to upload & edit songs I previously recorded on Sequel 2, now I can't even hear the music or pick up any sound through the microphone using Sequel 3. It was working Ok until two extra license ( One MP3 Encoder & an extra Sequel 3 displayed as demo) had expired in e-License Control Center and have been disabled because it's validity could not be verified. My microphone and previous music recordings work great on Sequel 2 but the sound and microphone no longer function when uploading Sequel 2 projects on Sequel 3. I also tried to "Validate License Usage Period" which doesn't seem to work either. WHAT SHOULD I DO?

Re: Sequel 3 Technical Issues!

Posted: Fri Jul 28, 2017 3:51 pm
by Jawz
CAN ANYONE HELP ME?

Re: Sequel 3 Technical Issues!

Posted: Fri Jul 28, 2017 4:07 pm
by Romantique Tp
After loading a Sequel 2 project, check your settings to see if Sequel is using the correct audio interface/audio card.

Re: Sequel 3 Technical Issues!

Posted: Wed Aug 02, 2017 12:40 am
by Jawz
How do I check audio interface/card? Steinberg support told me to upgrade my e-License Control Center & nothing happened. I would love to continue using program but it seems I'm not getting the help I need. It's been over a month since I heard back from technical support regarding the issue and they also have a screen shot of the details I stated above. It's No Longer Reading Sequel 2 Files Nor Can I Choose Files Options to Upload Vocal Or Instrumental Versions I Recorded. It Just Opens File As A TRACK...