E-licenser does not show any text?!

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Joined: Sat Oct 05, 2013 11:37 pm

E-licenser does not show any text?!

Post by KtaGon » Sat Oct 05, 2013 11:51 pm

I have this weird problem that my e-licenser control center does not show any text. The buttons, user agreement (i guess?) are all blank. I added the screenshot. Does anyone have the same issue? How can I solve this?

I use English Windows 7 x64 Ultimate.


Joel Gragg
Posts: 209
Joined: Fri Dec 07, 2012 4:35 pm

Re: E-licenser does not show any text?!

Post by Joel Gragg » Wed Oct 09, 2013 8:08 pm

Hello KtaGon,

If your Soft-eLicenser (SEL) is missing or is corrupt please close all programs. Next, download and install the file from the link below:

http://support.steinberg.de/eLC/eLC_Ins ... Helper.exe

*Running the eLC Helper will delete an existing Soft-eLicenser and any contained licenses it holds.

Next time you start the eLicenser Control Center the newly created Soft-eLicenser should be displayed. If installation of the eLC Helper fails to renew your Soft-eLicenser and fix the other issues please reply to this email.
Joel Gragg
Steinberg US Support

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