Is my Yamaha AG06 faulty?

Hi
thanks for your kind offer of help.
this is everything I have tried so far:
power options set to maximum performance to prevent throttling.
(sleep & display settings to never turn off.
usb selective suspend setting. disabled
PCI express. link state power management. off
processor power management. min. 100%. max. 100%.
system cooling policy. active.)
basically everything set to max performance not optimize battery.
In device management: universal serial bus controllers. USB root hub. power management. unchecked box to allow computer to turn off this device to save power.
I have manually updated all drivers in device manager.
In performance options I have set processor scheduling to adjust for best performance of background services.
I have no anti virus installed. and ensure that windows defender settings are all off.
wireless networking adapter disabled.
speakers and audio devices apart from interface all disabled.
I have also tried all buffering settings up to max.

I am hoping that I have missed something. or is there a program i can run that would highlight a particular service or driver that may be affecting audio.

The drop outs are not pops and cracks but completely cut out for a split second also causing the levels on the mixer to drop.

My laptop. Acer Swift SF315-41
Processor: AMD ryzen 5 2500u with radeon vega mobile gfx. 2.00 ghz base clock up to 3.6 ghz turbo.
RAM 8gb. DDR4 2400.
64-bit operating system.
software: Reaper v5.962/x64.

other hardware. Korg Minilogue. Roland Hp503.Yamaha HS5 monitors.

Any help/advice would be most welcome.
Thanks and Kind Regards.