Page 3 of 3

Re: Audio drop out error message

Posted: Wed Apr 20, 2016 1:12 am
by eamendelzon
I want to thank you all for recommending unchecking the ASIO Guard feature. I started having the audio drops during recording and playback since I upgraded to the latest version of Cubase 8.5. Totally frustrating. However, when I unchecked that option, the issue totally went away and I've been working in Cubase for the last 2 days without any issues.

Thanks so much. It's saved me a lot of aggravation. Too bad that the upgrade caused that issue.


Re: Audio drop out error message

Posted: Thu Nov 10, 2016 4:36 pm
by Ivan_Burvenich
Far what it's worth ... I'm having these audio drop out message for a long time and I missed a couple recordings for a client on a live event. I was lucky to be able to redo them later, but I'm afraid my client lost his confidence. This happend in May of this year. Since then I didn't do any recordings any more, until now.
I applied the many times mentioned ASIO fix: 'removing the "Activate ASIO guard" in the devices panel of Cubase'. It worked for me: I can record again for more the a few minutes.
This night I'll do a long recording test and I hope I get a good result.
For your information: I work with a laptop on Windows 10 and I use Cubase 7.5 and 8.5. But I got the issue on both versions. There is a logic to it, when you think of it: the 2 versions are using the same ASIO drivers ...
By default I ALWAYS disable all sorts of network components and Antivirus. I don't need them when recording and it is easy to disable them.

Hopefully this post is useful for someone. I was really frustrated and confused after installing Cubase 8, apparently the problem got introduced with that installation.

Re: Audio drop out error message

Posted: Fri Nov 11, 2016 2:26 pm
by Ivan_Burvenich
OK, folks, here is the confirmation on my yesterdays post. I recorded yesterday evening a live session of more then 4 hours in 2 takes on 32 audio channels without any problem at all. I hadn't yet the chance to listen to these but I'm very confident that everything is OK.
The 'Activate ASIO guard' parameter in the ASIO driver settings is messing things up. DON'T USE IT!!
That's my experience, I hope this is a useful post for anyone out there.
Good luck! :D

Re: Audio drop out error message

Posted: Mon Jan 16, 2017 1:35 pm
by Tom Neill

I am also have the audio drop out problem.

I have tried some of the fixes mentioned here but can't achieve stability.

Last week it crashed while recording 1 track of mono audio.

I'm a long term Cubase user and very disappointed - I also had to get help fixing the video support.

I'm very disappointed that things don't work in what is an expensive and supposedly market-leading software package.

Is there any software patch available please, or opportunity to downgrade to a stable version, or upgrade to a stable Cubase 9 please?

With thanks for your help & best wishes,

Tom Neill.

Cubase Artist 8.5

Focusrite Scarlett 18i20 via USB

PC Spec:
Dell Vostro 3558
Windows 10 Pro
Version 1607
OS Build 14393.576
Intel (R) Core(TM) i3-4005U CPU @ 1.70Ghz
Installed Memory (RAM) 4.00 GB

Re: Audio drop out error message

Posted: Sat Feb 25, 2017 12:18 am
by marcblack30
Make sure you don't have any expired plug-in demos running, that was my case. Was about to pull my hair out!

*I wasn't getting any error messages - but wanted to point this out.

Re: Audio drop out error message

Posted: Sun Jul 16, 2017 2:46 pm
by gregshell
I've just upgraded to C9 and got this audio dropout detected message today. I was recording a simple guitar audio track. I'm not a computer geek so I'm hoping it can be easily fixed.

Re: Audio drop out error message

Posted: Tue Aug 01, 2017 6:22 am
by GreekBlade
Same here on c 8.0.40 with windows 10 / 6700k / 32gb ram / Rme ucx / recording on Samsung evo ssd 1 mono track....cubase after version 8 is a tragedy...bugs bugs bugs bugs for everything.... bugs with kontakt bugs with graphics bugs with export bugs and crashes when switch off the daw bugs with vst plugins bugs with midi bugs bugs bugs....u can't make music anymore become u spend the day trying to fix bugs.... time to change daw I think..I am pro and I live from production...I can't loose every day trying to fix the bugs of cubase ...many friends pro produces jump to newest daws and is happy with stability...I stay with that dinosaur daw because I feel hard to learn a new daw but I loose my time with all this bug on cubase and I am working with this about 15years...time to learn a new daw and put cubase on trash....the 80% - 90% of people in forum is not pushing the cubase in real pro projects and only few of them push the cubase on real big professional arrangements ...cubase is the most buggy daw in market at the moment... great disappointment from steinberg

Re: Audio drop out error message

Posted: Sat Aug 26, 2017 5:36 pm
by buurable
For anyone intrested. I just fixed my extremely annoying dropout issue by disabling my Avast Pro Antivirus.

Hope this helps someone some day.

Re: Audio drop out error message

Posted: Thu Sep 07, 2017 9:00 pm
by NikolaiK
Have the same problem with my Cubase Pro 9.
I have seen so many bugs in the last 8-9 month since I use it.
I regret that I bought it.

Re: Audio drop out error message

Posted: Fri Jul 19, 2019 3:41 am
by jovemprogramador
Uncheck "Activate Multi Processing"

Re: Audio drop out error message

Posted: Thu Nov 07, 2019 4:32 pm
by FuzzboxUK
Ahh yes!!!! Thank you jovemprogramador.

Unchecking the Activate Multi Processing in the Studio Setup Seems to have done it for me. My buffer is running at 512 samples on the UR-RT4. I have direct Monitoring engaged. Currently I'm recording at 8 mins with TWO tracks and no Drop Outs! Where as it was random where the best was 45 seconds! most were sub 20 secs.

Annoyingly now... I just noticed that have a random pulse of high pitched noise happening on channel one of the UR-RT4! There's nothing plugged in to channel one!

Aaarrgghh! is there no end to Steinberg and Cubase issues???!!! 😖