Reactivation issues

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klrt79
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Joined: Fri Jan 05, 2018 9:10 pm
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Reactivation issues

Post by klrt79 » Fri Jan 05, 2018 9:43 pm

Hi,
I have a problem with reactivation.
I had my cubase on my notebook and I gave it to the repair, but I forgot to write down the e-licenser code. They returned my notebook empty so I don´t have it. I was trying to ractivate it, but they want to know the code. What can I do? Thank you

Martin.Jirsak
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Joined: Sun Mar 20, 2011 3:52 pm
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Re: Reactivation issues

Post by Martin.Jirsak » Sat Feb 10, 2018 9:37 am

Hi and welcome,

Was your original Soft-eLicenser registered in your MySteinberg account? If yes, you can reactivate. If not, you have to ask official Steinberg support to help.
Martin Jirsak
http://www.cubase-training.com/EN/

Cubase Pro (last officially supported version all the time)
macOS (last update)

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