VST Transit license still on old eLicenser

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Geppastro
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VST Transit license still on old eLicenser

Post by Geppastro » Mon Jan 02, 2017 1:49 pm

I have just bought WaveLab Pro 9 and transferred my Cubase Pro 8.5 license to the new eLicenser included with WaveLab. eLicenser Control Center now shows no licenses for the old eLicenser, but on my mySteinberg account -> eLicensers, when I click the down arrow to expand the old eLicenser information, I see the following message below "Delete registration":

"Warning: this USB-eLicenser contains a license that enables the usage of VST Transit. Deleting this USB-eLicenser from the account blocks full access to an available VST Transit account"

Then, once disconnected the old eLicenser from the PC, I have tried to access VST Transit, and it seems to be working.

I guess that when a Cubase Pro license is transferred to a new e-Licenser, the included VST Transit license is copied to the new eLicenser, instead of transferred (i.e. in the end you'll have VST Transit license on both the eLicensers): may that be correct?

Can someone please confirm it is safe now to delete the old eLicenser from my mySteinberg account?

Thanks!

Paolo
Paolo
Hardware (desktop): i7-880 3.06 Ghz ; 8 Gig RAM ; Asus P7H55-M/USB3 ; Echo Gina 24 PCI sound card ; ESI M8U XL 8x8 midi interface ; Steinberg CMC-TP.
Software (desktop): : Windows 8.1 Enterprise (64 bit) / Cubase Pro 9.5 v9.5.41 (64 bit) / WaveLab Pro 9 v9.0.35 (64 bit) / HALion 6 v6.1.0 (64 bit) / HALion Symphonic Orchestra / Synthogy Ivory II American Concert D.
Software (laptop Sony VAIO i5-4200U 2.29 Ghz ; 8 Gig RAM): Windows 10 Home (64 bit) / Cubase Elements 9.5 v9.5.20 (64 bit).
Monitors: Genelec 8030.

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Spork
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Re: VST Transit license still on old eLicenser

Post by Spork » Wed Jan 04, 2017 3:38 pm

HI Paolo,

Thank you very much for your report. At the moment we're investigating this scenario. We'll come back if we have an answer.

See you,
Michael.
Michael Spork, Developer
Hamburg, Germany

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