VST Transit: Requirements and Log-in Issues

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Ed Doll
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VST Transit: Requirements and Log-in Issues

Post by Ed Doll » Thu Dec 03, 2015 5:02 pm

Hello all,

Please find some things to keep in mind in this knowledge base article: https://www.steinberg.net/nc/en/support ... ssues.html
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

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Gladson Fonseca
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Re: VST Transit: Requirements and Log-in Issues

Post by Gladson Fonseca » Fri Dec 04, 2015 1:55 pm

Thank you very much.
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Re: VST Transit: Requirements and Log-in Issues

Post by lnetzel » Mon Dec 07, 2015 11:21 am

Save my credentials doesn't work. I can't click to check the box, nothing happens.

(plus you can't tabb from username fielnd -> password field)
Windows 10 Pro, Intel Core i7 8700K 3.7ghz, 16Gb RAM DDR4 2400Mhz, All SSD Discs. Audio Interface: Tascam US-16x08. Cubase Pro 9.5.10 and WaveLab 9.5.25.

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Spork
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Re: VST Transit: Requirements and Log-in Issues

Post by Spork » Mon Dec 07, 2015 11:54 pm

lnetzel wrote:Save my credentials doesn't work. I can't click to check the box, nothing happens.

(plus you can't tabb from username fielnd -> password field)
... sorry, fixed in the next update. coming soon with the auto-update-mechanism.

/Michael.
Michael Spork, Developer
Hamburg, Germany

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Re: VST Transit: Requirements and Log-in Issues

Post by charltonp » Thu Mar 03, 2016 7:03 pm

vst transit continues to resist all attempts to log on. says password is wrong (it isn't).
i tried changing my password as recommended. no joy.
btw, if you care, the here button to change password on the vst transit help page doesn't link to anything...

would be very useful if one could log in to the service.

this can't be that hard - seriously.

update after another (3rd?) password reset it worked.
thanks to michael

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Re: VST Transit: Requirements and Log-in Issues

Post by Leggy » Tue Feb 14, 2017 11:00 am

Same here. Impossible to login to vst transit or vst connect pro (latest vst connect pro and cubase pro 9 on windows 10 64 bit). with the login details that work for mysteinberg. Nothing unusual about my password and I've tried changing it. Any thoughts on what to do? Thanks. Rob
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Re: VST Transit: Requirements and Log-in Issues

Post by Spork » Tue Feb 14, 2017 11:26 am

Hi,
Leggy wrote:Same here. Impossible to login to vst transit or vst connect pro (latest vst connect pro and cubase pro 9 on windows 10 64 bit). with the login details that work for mysteinberg. Nothing unusual about my password and I've tried changing it. Any thoughts on what to do? Thanks. Rob
Are you connecting to VST Transit with your MySteinberg-E-Mail? You already changed your password to a simple one? If that all will not work, please contact me : m.spork (at) steinberg.de

Thanx,
Michael.
Michael Spork, Developer
Hamburg, Germany

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