can't log in to transit

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dhyowi
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can't log in to transit

Post by dhyowi » Mon May 02, 2016 7:54 am

Recently upgraded to 8.5 Pro. Transit is version 1.0.30 and Cubase is 8.5.15. I already reset my mysteinberg password but transit keeps on telling me that my e-licenser is not registered even if it already is. Mysteinberg page even tells me that my elicenser has usage of transit and that i should not delete it. What's up? Please help. Thank you.
Last edited by dhyowi on Tue May 03, 2016 11:43 am, edited 1 time in total.
AMD A6-3670 16Gb RAM, Dell Inspiron 14" 7447 i5, Windows 10 64bit, Cubase Pro 8.5.2, NI Komplete Audio 6, Korg Triton Le, 01/W Pro

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Spork
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Re: can't log-in to transit

Post by Spork » Tue May 03, 2016 9:33 am

Hi,

can you please contact me and tell me your mysteinberg account? m.spork (a) steinberg.de

Thanx,
Michael.
Michael Spork, Developer
Hamburg, Germany

dhyowi
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Re: can't log-in to transit

Post by dhyowi » Tue May 03, 2016 11:23 am

Tried logging in today. It was a success, finally. I don't know if someone tweaked anything. Thank you very much. :)
AMD A6-3670 16Gb RAM, Dell Inspiron 14" 7447 i5, Windows 10 64bit, Cubase Pro 8.5.2, NI Komplete Audio 6, Korg Triton Le, 01/W Pro

jcairney
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Re: can't log in to transit

Post by jcairney » Thu Jun 23, 2016 1:24 am

I am having the same issue. My licenser is registered to my MySteinberg account, and I can see that Cubase 8.5 is registered there too, yet VST Transit continues to tell me that my eLicenser with my Cubase license is not registered to my MySteinberg account.

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Spork
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Re: can't log in to transit

Post by Spork » Thu Jun 30, 2016 9:49 am

Hi,
jcairney wrote:I am having the same issue. My licenser is registered to my MySteinberg account, and I can see that Cubase 8.5 is registered there too, yet VST Transit continues to tell me that my eLicenser with my Cubase license is not registered to my MySteinberg account.
... which Transit version are you running? Click to the Transit-Logo (lower.right corner) to see the version number.

Thanx,
Michael.
Michael Spork, Developer
Hamburg, Germany

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