Hi PG. Yes it turns out the manual uninstall finally did fix the issue for me, RPITA, and will probably be the only solution for JIm, but the standard uninstall and reinstall simply did not work in our cases. Something has changed in Win 10 where the Gear uninstaller doesn’t work properly in at least some cases, and the manual uninstall is required, the only solution. It would be nice if Gear looked at their uninstaller again with some real-world Gear new installs on Win 10, looking at both Win 10 clean installs and 7,8 to 10 upgrades.