Help - no sound!

Discussions about our next-generation scoring application, Dorico.
User avatar
Ulf
Steinberg Employee
Posts: 542
Joined: Wed Jul 31, 2013 9:44 am
Location: Steinberg Headquarter
Contact:

Re: Help - no sound!

Post by Ulf » Fri Jul 14, 2017 7:33 am

adrien wrote:
Fri Jul 14, 2017 6:41 am
I've found the sound is wanting to cut out a lot, and the only way to get it back on is to go into Edit, Device Setup, click "Device Control Panel", and hit OK in that dialog, which seems to reset the device.

That's using the Generic Low Latency ASIO driver.

Is there maybe a better driver?
Have you tried increasing the buffer size in the Control Panel of the Generic Low Latency Driver? Increased buffer sizes should in any case bring better performance (but an increased latency at the same time.)

Second, you could try the ASIO4All driver which is available for free here: http://asio4all.com/

Third, we always recommend to use external audio interfaces that come with a dedicated ASIO driver. Professional quality interfaces are available from many makers, also e.g. Steinberg's UR series - not wanting to mention the many competitors, but they also have excellent gear. Such devices start already below 100$ and have the advantage that the manufacturers supply dedicated ASIO drivers with them. That means the driver is optimized for that specific device and delivers best possible performance at even low latency.
Steinberg employee

joearms
New Member
Posts: 11
Joined: Thu Jul 13, 2017 4:18 pm
Contact:

Re: Help - no sound!

Post by joearms » Fri Jul 14, 2017 12:25 pm

Ulf wrote:
Fri Oct 21, 2016 7:43 am
In the Device Setup, could you please check that the correct driver is loaded?

Next thing to try, go to Play Mode and choose Play > Apply Default Playback Template.
If that doesn't do, could you start a new simple project and try what that does for you?

For the HALion window, go to Play Mode. On the right side you see the list of instruments. To the left of "HALion Sonic SE" there is a button with a strangely shaped 'e'. Click on that (maybe twice) and the HALion window shall come to front.
Excuse me - what is the "Default Playback template" - I also had no sound
clicking on this caused the sound playback to work - the text in the menu means nothing to me
A better text would be "make the sound work"

/Joe

User avatar
Ulf
Steinberg Employee
Posts: 542
Joined: Wed Jul 31, 2013 9:44 am
Location: Steinberg Headquarter
Contact:

Re: Help - no sound!

Post by Ulf » Fri Jul 14, 2017 12:52 pm

joearms wrote:
Fri Jul 14, 2017 12:25 pm
Excuse me - what is the "Default Playback template" - I also had no sound
clicking on this caused the sound playback to work - the text in the menu means nothing to me
A better text would be "make the sound work"
In the same way, "make the sound work" also means nothing, because it doesn't make the sound working.

All what "Default Playback Tempalte" does is, it loads for each player the default sound patch into HALion Sonic.
A properly loaded sound patch is, among other things, one prerequisite of getting your score playing back something.
Steinberg employee

adrien
New Member
Posts: 27
Joined: Wed Jul 12, 2017 4:47 pm
Contact:

Re: Help - no sound!

Post by adrien » Sun Jul 16, 2017 10:48 pm

I did try increasing the buffer to 100ms. Couldn't make it any bigger.

But one interesting thing. Changing the sample rate made quite a big difference. In the end, I got stable playback when I set it to 96k. I expected it would be more stable at lower rates, but the opposite was true. At 44.1k it was full of clicks and pops. At 48 it was clean but dropped out. At 96k it was great.

Actually the quality of the sound rendering is the best of any product I've tried. I especially love that it plays dim/cresc on a single held note (and does it really nicely). Also that it makes a difference between normal, slurred and staccato notes. So great to finally hear some of the articulations that are in the score.

Post Reply

Return to “Dorico”

Who is online

Users browsing this forum: No registered users and 8 guests