Screen resolution issues

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smartassmusic
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Screen resolution issues

Post by smartassmusic » Thu May 18, 2017 8:33 am

Hi,
I just bought Dorico for my laptop (Daniel said it was designed for laptops!) but the menus/panels are huge and the windows overlap the screen so that about 10% is missing. I'm using a Lenovo Ideapad 710s i7, 8GB, 1920 X 1080.

By default the text/apps scaling in Windows is set at 150% which makes every program, browser, app very workable - except Dorico which is unusable.
Although I can make Dorico work by changing this to 100%, it makes every other program and the desktop unusably tiny!

I had a related problem using the trial version on my workstation, using an ultra-wide screen. The score wasn't viewable in Print mode. I suspect this is for similar reasons.

I don't get any of these issues with Sibelius, Cubase, Dreamweaver, Fireworks, etc.
I noticed this has come up before, 6 months ago but still no fix?
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options-screen size error.JPG
Screenshot of options panel (entire screen)
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Daniel at Steinberg
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Re: Screen resolution issues

Post by Daniel at Steinberg » Thu May 18, 2017 9:44 am

I'm not sure exactly what we could do to fix this, since you're asking Windows to make the text 50% bigger than normal, and hence Dorico's text (and therefore its panels and dialogs etc.) are duly 50% bigger than normal. Have you tried 125% scaling, which is (I think) the default on high-density displays for Windows?

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Re: Screen resolution issues

Post by mikhail » Thu May 18, 2017 10:19 am

Have you tried this :
Right click on Dorico icon --> properties --> compatibility tab --> check "deactivate display scaling for high resolutions"
Restart Dorico
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Re: Screen resolution issues

Post by smartassmusic » Thu May 18, 2017 10:56 am

Hi Guys,
Thanks for those quick responses.

I tried the properties-compatibility tab (thanks Mikhail) and I thought it would work but didn't. What was interesting though was SOME of the splash loading screen was correct and other bits weren't.
Halion looks fine but Dorico (and the Hub) are massive.

The recommended (and default) setting on this laptop is 150% but I've set it to 125% and fiddled with bits to be able to see anything (I'm not THAT old yet!) and Dorico looks lovely.

I still think there's something "clunky" in the code though because:
1) Halion is visually correct
2) No other program responds in the same way (I hadn't noticed that scaling was at 150% because it looks correct)
3) the increase in size seems to be 100% and not 25%

The screenshot attached is the Hub at 125% scaling (looks lovely) but at 150% scaling it was bigger than the screen!
Thanks again.
Looking lovely right now and now I'll tackle the learning curve! (looking forward to the update too!)
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Correct size.JPG
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Re: Screen resolution issues

Post by david-p » Thu May 18, 2017 12:16 pm

Lenovo Ideapad 710s i7, 8GB, 1920 X 1080
The screen size of 13.3" is certainly a challenge. But when many websites are now able to adapt their size to anything between a 21" desktop display and the 4" display of an older iPhone without discomfort to the user, it seems that other applications need to be designed with the ability to respond to different screen sizes, without the contortions described above. I have a new laptop with the same screen size, but have not yet tried Dorico on it. I will do so in the immediate future and see how convenient the interface is. Even though I have set the display to 150%, text is not always clear, and even worse with Clear Type turned on. My previous laptop was much better in this respect, the only problems being that it runs XP and is twice as heavy as the new one. It has the same width, but the 4:3 aspect ratio is more convenient, and quite adequate for Sibelius. As someone who never watches films on a laptop, I wish that laptops with the 4:3 ratio were still on the market.

David
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Re: Screen resolution issues

Post by david-p » Fri May 19, 2017 8:42 am

Dorico is now running on my Asus Zenbook UX310UQK-FC396T with 13" screen.

I have tried the compatibility setting on the properties menu recommended above: it doesnt work here either. I can make the hub and the program windows scale to fit the screen by maximising thm in the normal way. I attach a screen shot (of the whole screen). The screen is 11.6" wide, the note palette is 1.2" wide, leaving only 8.5" x 4.5" for the score. The note sizes are fine for me, but the palette on the left is ridiculously large.

The display is set to 150%, as recommended by the machine, and works fine for everything else -- except Photoshop, which has extremely small menus!

Even on my larger screen desktop, I find that Dorico uses a lot of space around the score, which means only a small amount of score can be visible at one time; on the laptop, the amount of visible score is quite inadequate and, for me, makes Dorico only usable on it in an emergency.

David
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screenshot-1980.jpg
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David Pickett, Vienna, Austria
Sibelius 7 user from way back when, and can still use a pen and m.s. paper.
Editor of orchestral and keyboard (early music) scores and occasional composer.
Organ, harpsichord, conductor, audio producer and engineer.
http://www.fugato.com/pickett

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Re: Screen resolution issues

Post by david-p » Sat Jul 15, 2017 8:42 pm

I have investigated this problem more thoroughly and request a re-opening of the case! For reference, the usable width of my Asus Zenbook laptop window is c. 273 mm. Resolution is 1920x1080.

I discover that, even after the latest Windows 10 update (10.0.15063), unlike other programs, that respond accurately to the screen scaling chosen in the Windows Setting Panel, in Dorico only two for the four listed scalings are actually implemented: 125% gives the same magnification as 100% and 150% the same as 200%. This explains why the change in linear dimensions is 2:1 and not 3:2 when I set 150% -- my general setting that works for every other app but one (see below).

The actual widths of the two left hand palettes on my screen are 6/15 mm respectively at 100-125% and 11/30 mm at 150-200%. 30 mm is about 11% of the usable width of the screen. (See attached jpg files) In the hub, the width of the "open selected project" button doubles at the higher magnification to a ridiculously wide 55mm (20% of screen width).

I think I could be happy if either of the two changes proposed below could be made to Dorico, thus releasing valuable working space for display of the actual score:

-- The provision of a preference to ignore the Windows global setting (although even at 100%, I find the notes on the second panel unnecessarily large). Adobe Photoshop manages this (to its disadvantage!)

-- Implementation of real 125% and 150% scaling (with the caveat above)

Many thanks for your consideration of this proposal.

David
Attachments
ecm-100.jpg
(301.37 KiB) Not downloaded yet
ecm-150.jpg
(270.49 KiB) Not downloaded yet
Last edited by david-p on Sun Jul 16, 2017 5:51 pm, edited 1 time in total.
David Pickett, Vienna, Austria
Sibelius 7 user from way back when, and can still use a pen and m.s. paper.
Editor of orchestral and keyboard (early music) scores and occasional composer.
Organ, harpsichord, conductor, audio producer and engineer.
http://www.fugato.com/pickett

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Re: Screen resolution issues

Post by islandmusicpro » Sat Jul 15, 2017 10:24 pm

+1
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adrien
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Re: Screen resolution issues

Post by adrien » Sun Jul 16, 2017 12:08 am

Daniel at Steinberg wrote:
Thu May 18, 2017 9:44 am
I'm not sure exactly what we could do to fix this, since you're asking Windows to make the text 50% bigger than normal, and hence Dorico's text (and therefore its panels and dialogs etc.) are duly 50% bigger than normal. Have you tried 125% scaling, which is (I think) the default on high-density displays for Windows?
Hi Daniel

this is a common issue for apps that aren't "HiDPI aware". This is set in the application manifest or by calling a Windows API. It means you need to detect changes to DPI settings (scaling) and respond by scaling your rendering.

In many cases you won't want to scale e.g. for displaying layout / sheets since these are scalable anyway. Windows will do a lot of scaling for things like icons etc, but the issues tend to crop up with text, esp if you specify fonts by pixels rather than points.

MS has a bunch of documentation on how apps can cope with changes to scaling like this, it's been part of Windows since Vista, but became a much more prominent issue in Windows 8 and later.

Cheers

Adrien

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Daniel at Steinberg
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Re: Screen resolution issues

Post by Daniel at Steinberg » Mon Jul 17, 2017 12:51 am

Dorico is high-DPI aware, and declares all fonts etc. in the appropriate resolution-independent units. The complication is that it uses Qt, which layers its own fun and games on top of the Windows stuff.

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Re: Screen resolution issues

Post by david-p » Tue Jul 18, 2017 4:59 pm

A further problem with the 150% (actually 200%) setting on my Zenbook is that the preferences panel, which isnt resizable, is larger than the screen, and thus hard to navigate.

David
David Pickett, Vienna, Austria
Sibelius 7 user from way back when, and can still use a pen and m.s. paper.
Editor of orchestral and keyboard (early music) scores and occasional composer.
Organ, harpsichord, conductor, audio producer and engineer.
http://www.fugato.com/pickett

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Re: Screen resolution issues

Post by Derrek » Tue Jul 18, 2017 5:26 pm

Mine is scrollable (if you are talking about the horizontal dimension), and I am using a normal screen resolution. Since panels are appended as needed, that seems to make sense.
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Re: Screen resolution issues

Post by david-p » Tue Jul 18, 2017 7:18 pm

The scrolls are off-screen when it opens!
David Pickett, Vienna, Austria
Sibelius 7 user from way back when, and can still use a pen and m.s. paper.
Editor of orchestral and keyboard (early music) scores and occasional composer.
Organ, harpsichord, conductor, audio producer and engineer.
http://www.fugato.com/pickett

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Re: Screen resolution issues

Post by pianoleo » Wed Jul 19, 2017 12:24 pm

david-p, can you not scroll by dragging two fingers on the touchpad?
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Re: Screen resolution issues

Post by david-p » Wed Jul 19, 2017 4:43 pm

Thank you, Leo. An interesting tip that I was unaware of until now! As I have large fingers, I tend to avoid the touchpad, and use the arrow keys or mouse to scroll.
David Pickett, Vienna, Austria
Sibelius 7 user from way back when, and can still use a pen and m.s. paper.
Editor of orchestral and keyboard (early music) scores and occasional composer.
Organ, harpsichord, conductor, audio producer and engineer.
http://www.fugato.com/pickett

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