No such file or directory

[UMahnken]

On windows I have a problem with opening dorico files from the windows explorer. If dorico is running or the hub then I get the error message: "no such file or directory". No problem if dorico is not running. Also there is no problem to open a file inside dorico with file/open. May be this is an windows problem?

[PaulWalmsley]

Does the file name contain a comma or other punctuation character? If Dorico is already running then opening a Dorico file will start a new instance of Dorico, but that will just pass a message to the other instance with the filename and then it quits. If there is a special character in the filename then that may reveal a bug in how we encode that message.

[UMahnken]

No, it happens with all files.

[MarkSealey]

UMahnken,

If you go to Dorico's Preferences and scroll down to the 'Files' portion of 'General', there is an option to 'Show complete path for recent files'.

What happens if you check/tick this and then view the full path and file name of a Dorico file which is giving trouble?

Can you, by any chance, see any inconsistencies there?

[UMahnken]

No inconsistencies here. Anyway I think this is not the point. If I download a Dorico file from this forum and try to open it then I get the mentioned error message (I mean "open with" in windows).

[k_b]

Uwe, what happens if you go the other way?
Open Dorico, then "open other" and navigate to the .dorico file.

[UMahnken]

Yes k_b, I mentioned it.

[PaulWalmsley]

There may be some clues in the application log file. Try choosing Help/Create Diagnostic Report and attach the Dorico Diagnostics.zip file that it leaves on the desktop

[UMahnken]

Here you are.

[Daniel at Steinberg]

It certainly looks as if the comma in the filename is not being escaped properly:

Code: Select all

2017-07-15 12:08:51.338 : Received message from other instance: M:\Partituren\Dorico-Projekte\Johnston, David A. - Minitüden.dorico
2017-07-15 12:08:51.339 : Executing command: File.Open?File=M:/Partituren/Dorico-Projekte/Johnston\, David A. - Minitüden.dorico
2017-07-15 12:08:51.345 : Opening file: M:/Partituren/Dorico-Projekte/Johnston
2017-07-15 12:08:59.537 : no such file or directory 

2017-07-15 12:08:59.538 : Opening file:  David A. - Minitüden.dorico
2017-07-15 12:09:01.266 : no such file or directory 

2017-07-15 12:09:01.266 : Amending command: File.Open?File=M:/Partituren/Dorico-Projekte/Johnston
2017-07-15 12:09:01.270 : notifyPostCommandExecute: File.Open?File=M:/Partituren/Dorico-Projekte/Johnston\, David A. - Minitüden.dorico

So this is something we'll need to take a look at.