Occasional Problem Saving to a Different Partition

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vilnai
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Occasional Problem Saving to a Different Partition

Post by vilnai » Sun Oct 08, 2017 4:31 pm

Hello all

Running Mac OS X El Capitan. Most of my documents folder is aliased to a folder on a different partition on the same drive, and my Dorico projects folder is the same way. Every so often when I hit 'save' I get the message 'error saving file'. I can save the file to my startup partition (where the Dorico application is installed), and then move it over. Has anyone encountered this? This never happens with another program.

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Daniel at Steinberg
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Re: Occasional Problem Saving to a Different Partition

Post by Daniel at Steinberg » Sun Oct 08, 2017 4:32 pm

I've not heard of this being a problem before, no. Next time it happens, before you do anything else, please choose Help > Create Diagnostic Report and attach the resulting zip file here.

vilnai
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Re: Occasional Problem Saving to a Different Partition

Post by vilnai » Sun Oct 08, 2017 7:01 pm

Will do. It's sometimes weeks between occurrences, but I'll send the report when it happens.
Thanks, Daniel!

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