Cannot open Cubase because of an error in the eLicenser

Hello everyone. It’s been a while since I open Cubase on my computer and when I did i got an error that said something like “DCOM error with the app SYNOPOS.exe”. Well, when I first saw that I tried to look for solutions on the Internet. But everything that I looked for was unuseful.
I tried running as an administrator, deactivating DEP (s and couldn’t because of Windows telling me that that program HAD to be run in DEP, and did it with cmd), re-installing eLicenser Control Panel many times, trying with the program called “elc-installation-helper.exe”, and all I ended up getting was the same error as the beggining. Now, I’m trynna re-install Cubase and see what happens but I don’t expect much since the Soft e-Licenser that it’s on my computer is disabled and there is no way to repair it (when I try that option says that it has a problem comunicating with the license server). I attach some screenshots of what I’m getting. (The serial number of the soft e-Licenser had changed because of the use of the program elc-installation-helper).
I hope someone of here or at Steinberg can solve this. I’m desparate!
By the way, it’s Cubase LE AI Elements 9.
Here it’s a log of the program where it says that the error code was 102.

File:  

C:\ProgramData\eLicenser\Logs\20180126-181003_eLCC_Actions.log

Content: 

THREAD SWITCH!!! Entered thread: A58
Operating System: Windows 64bit 6.2.9200-393218/2 2018.01.26 18:10:03
LCC2Facade::startLogging()-> eLC Version: 6.10.6.2222, eLCC Version: 2.8.1.0, POS Version: 1.16.1.0, ACC Version: 1.21.0.3, USB Driver Version: 
THREAD SWITCH!!! Entered thread: 2700
-> LCCProcessGetELicenserDescriptionList started
LCCPOSActions::getInfoChar-> Input:      0  5  1 
LCCPOSActions::getInfoChar-> Output:    
 0  0  0  0  1  0  0  0  0  0  0  0  0  0  0  0 
 2  0  0  0  0 ff  1  0  0  0  0  6  0  0  0 30 
30 46 46 3b  0 18  0  0  0 38 35 32 36 38 30 37 
39 30 32 20 2d 20 30 33 41 38 39 33 30 35 32 41 
 0  f  0  0  0 53 6f 66 74 2d 65 4c 69 63 65 6e 
73 65 72  0 10  0  0  0  3 a8 93  5 2a 5a 74 98 
c4 c8 27 dd dc f0 80 d1 10  0  0  0  8  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0 ff 10  0  0  0 
5e c3 3c fc  1  0  0  0  0 ff  0  4 30  0  0  0 
 0 
-> LCCProcessGetELicenserDescriptionList ended
THREAD SWITCH!!! Entered thread: A58
-> LCCProcessLocalRepair started
LCCPOSActions::callMethod_-> ObjectID:   3 a8 93  5 2a 5a 74 98 c4 c8 27 dd dc f0 80 d1 
LCCPOSActions::callMethod_-> MethodID:  35 39 41 34 31 35 46 39 43 36 44 35 33 30 34 39 
LCCPOSActions::callMethod_-> Input:     
 0  0 60  2  2 60  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
5e c3 3c fc  1  0  0  0  0 ff  0  4 30  0  0  0 
 3 a8 93  5 2a 5a 74 98 c4 c8 27 dd dc f0 80 d1 
 8  0  0  0  0  0  0  0  0  0  0  0  0  0  0 ff 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
LCCPOSActions::callMethod_-> Output:    
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  1  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0  0  0  0  0  0 
 1 
-> LCCProcessLocalRepair ended
THREAD SWITCH!!! Entered thread: 2660
-> LCCProcessGetELicenserDescriptionList started
LCCPOSActions::getInfoChar-> Input:      0  5  0 
LCCPOSActions::getInfoChar-> Output:    
 0  0  0  0  1  0  0  0  0  0  0  0  0  0  0  0 
 2  0  0  0  0 ff  1  0  0  0  0  6  0  0  0 30 
30 46 46 3b  0 18  0  0  0 38 35 32 36 38 30 37 
39 30 32 20 2d 20 30 33 41 38 39 33 30 35 32 41 
 0  f  0  0  0 53 6f 66 74 2d 65 4c 69 63 65 6e 
73 65 72  0 10  0  0  0  3 a8 93  5 2a 5a 74 98 
c4 c8 27 dd dc f0 80 d1 10  0  0  0  8  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0 ff 10  0  0  0 
5e c3 3c fc  1  0  0  0  0 ff  0  4 30  0  0  0 
 0 
-> LCCProcessGetELicenserDescriptionList ended
THREAD SWITCH!!! Entered thread: 3538
-> LCCProcessRecoverLicenseTransactions started
LCCLSActions::sendHttpRequestToServer-> To:       licensetransfer.elicenser.net/PollingServer/servlet/PollingServlet
LCCLSActions::sendHttpRequestToServer-> Input:    <?xml version="1.0" encoding="UTF-8"?>

    <Container>
        <Header>
            <ContainerName>CommunicationObjectsContainer</ContainerName>
            <DateTimeGMT>2018.01.26 21:10:20</DateTimeGMT>
            <Version>1</Version>
            <ClientInfo>
                <ACCVersion>1.21.0.3</ACCVersion>
                <Client>LCC</Client>
                <DriverVersion></DriverVersion>                <LCCVersion>2.8.1.0</LCCVersion>
                <Language>Spanish</Language>
                <OS>Windows 64bit</OS>
                <OSVersion>6.2.9200-393218/2</OSVersion>
                <POSVersion>1.16.1.0</POSVersion>
                <SLCVersion>6.10.6.2222</SLCVersion>
                <SeLVersion>1.6.0.11</SeLVersion>
                <TimeZone>-0300 (Hora estándar de Argentina)</TimeZone>
            </ClientInfo>
        </Header>
        <PropertyList>
            <Property>
                <PropertyType>RequestType</PropertyType>
                <PropertyContent>PollForRecoverableLicenseTransactions</PropertyContent>
            </Property>
            <Property>
                <PropertyType>SerialNumberContainer</PropertyType>
                <PropertyContent></PropertyContent>            </Property>
        </PropertyList>
    </Container>


LCCLSActions::sendHttpRequestToServer-> Output:    <?xml version='1.0' encoding='UTF-8'?>

<Container>
	<Header>
		<ContainerName>CommunicationObjectsContainer</ContainerName>
		<Version>1</Version>
	</Header>
	<PropertyList>
		<Property>
			<PropertyType>LSError</PropertyType>
			<PropertyContent><PropertyList>
	<Property>
		<PropertyType>Message</PropertyType>
		<PropertyContent></PropertyContent>
	</Property>
	<Property>
		<PropertyType>Code</PropertyType>
		<PropertyContent>102</PropertyContent>
	</Property>
</PropertyList>
</PropertyContent>
		</Property>
	</PropertyList>
</Container>


CommunicationObjectsContainer::throwExceptionDependingOnContainerErrorCode()-> LS error code:  102
-> LCCProcessRecoverLicenseTransactions ended
THREAD SWITCH!!! Entered thread: A58
Exception occured-> 
UnicodeMLS::getUMLSText EC:     -> 102
UnicodeMLS::getUMLSText Reason: -> 
UnicodeMLS::getUMLSText MLSKey: -> LCC_LSEXCEPTION_ERROR_COMMUNICATION
THREAD SWITCH!!! Entered thread: 1D18
-> LCCProcessGetELicenserDescriptionList started
LCCPOSActions::getInfoChar-> Input:      0  5  1 
LCCPOSActions::getInfoChar-> Output:    
 0  0  0  0  1  0  0  0  0  0  0  0  0  0  0  0 
 2  0  0  0  0 ff  1  0  0  0  0  6  0  0  0 30 
30 46 46 3b  0 18  0  0  0 38 35 32 36 38 30 37 
39 30 32 20 2d 20 30 33 41 38 39 33 30 35 32 41 
 0  f  0  0  0 53 6f 66 74 2d 65 4c 69 63 65 6e 
73 65 72  0 10  0  0  0  3 a8 93  5 2a 5a 74 98 
c4 c8 27 dd dc f0 80 d1 10  0  0  0  8  0  0  0 
 0  0  0  0  0  0  0  0  0  0  0 ff 10  0  0  0 
5e c3 3c fc  1  0  0  0  0 ff  0  4 30  0  0  0 
 0 
-> LCCProcessGetELicenserDescriptionList ended
THREAD SWITCH!!! Entered thread: A58
***************************************************************************
LCC2Facade::stopLogging()-> Closing Log File. 2018.01.26 18:10:24 
***************************************************************************
*************************************************
*********************** -> ********************** 
*************************************************



Hi and welcome,

Please, contact your local technical support or official Steinberg support.