I was feeling your pain. Zoom worked perfectly on my old laptop (windows 10).
I now have a new laptop with KRK powered speakers. I currently use a Focusrite Solo, purely as a smaller footprint, but I’d like to get the Zoom connected again.
Under device settings, it recognises Zoom R16_R24, but when I try to connect to the Cubase Elements 9 VST Connections, it won’t connect. I can click on the “not connected” button, and it shows the Zoom to be there, but Just will not connect. Instead of accepting the Zoom Driver, I might have a go at the ASIO4ALL tab that also shows. Frustrating, because I don’t know why. I was a Haematologist for a day job…a lot of this stuff confuses me 