Can't upgrade license to C9

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MickGael
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Re: Can't upgrade license to C9

Post by MickGael »

It seems like a good time for a Steinberg mod to chime in here...

pumafred
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Re: Can't upgrade license to C9

Post by pumafred »

For what it may be worth, what worked for me, in Windows 10, was to use Windows´ Programs and Features to "repair", not uninstall, C8.5. I opened C8.5, closed it, opened C9, and all was well (so far!!).
Cubase Pro 10 | Windows 10 Pro 16gb i7-3770 64-bit | RME Fireface UCX | Nektar Panorama P1 | Akai Pro Advance 49 | Other Steinberg products: Halion 6

pumafred
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Re: Can't upgrade license to C9

Post by pumafred »

Those who suddently find their eLicenser empty, do not despair. It happened to me twice and then they reappeared. Sometimes after restarting my PC. Anyway, C9 is working for me now, as I said above.
Cubase Pro 10 | Windows 10 Pro 16gb i7-3770 64-bit | RME Fireface UCX | Nektar Panorama P1 | Akai Pro Advance 49 | Other Steinberg products: Halion 6

VHProductions
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Re: Can't upgrade license to C9

Post by VHProductions »

Thanks for the advice pumafred! Restart worked a charm!

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DaddyO
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Re: Can't upgrade license to C9

Post by DaddyO »

Same problem here. Tried five or six times. same error message: a connection could not be established to the license server.
Last edited by DaddyO on Wed Dec 07, 2016 10:16 pm, edited 1 time in total.
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notlabb
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Re: Can't upgrade license to C9

Post by notlabb »

Hello from Sweden!
I can not download the upgrade from 8.5 to 9. I have tried about 5 hours now and nothing happens.

aptmusic9
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Re: Can't upgrade license to C9

Post by aptmusic9 »

having trouble doing license maintenance too. server must be getting bombed.
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DaddyO
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Re: Can't upgrade license to C9

Post by DaddyO »

Took a nap, retried, and eLicenser flawlessly did maintenance and upgraded my Cubase license. Now to try out Cubase 9...
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Blacksoul
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Re: Can't upgrade license to C9

Post by Blacksoul »

I have the same issue! Had a lot of issue with synchronizing last night but I managed to get PRO 9 license on my elicenser but now not visible under my My Steinberg account. It says No products found on this eLicenser.
Tom Blacksoul

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