CUBASE 9- My Steinberg

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michaelbrac
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CUBASE 9- My Steinberg

Post by michaelbrac » Thu Dec 08, 2016 7:16 am

Hello
when i bought the upgrade i got links to download cubase .
why its not showes in my dowload section?

Martin.Jirsak
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Re: CUBASE 9- My Steinberg

Post by Martin.Jirsak » Thu Dec 08, 2016 10:30 am

Hi,

The link will be present in your MySteinberg > Downloads, once you activate your Cubase.
Martin Jirsak
How to show notes of the chord/scale only
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Blacksoul
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Re: CUBASE 9- My Steinberg

Post by Blacksoul » Thu Dec 08, 2016 10:47 am

Actually it is not true. I activated cubase 9, downloaded license to my Elicenser but when i registered it at MySteinber it says that there is no license on that elicenser. Tried maintenance and remove-add usb like 10 times and it is still the same. Now I would not worry if i am able to download pro 9 iso but i am not because of the problem i have.
Tom Blacksoul

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Martin.Jirsak
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Re: CUBASE 9- My Steinberg

Post by Martin.Jirsak » Thu Dec 08, 2016 10:50 am

Is the USB-eLicenser present in the MySteinberg account, you are logged-in?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
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Janko Kezar
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Re: CUBASE 9- My Steinberg

Post by Janko Kezar » Thu Dec 08, 2016 10:54 am

I have a similar issue. it activates on USB, but doesnt register(even though it says its registered), so there is no access to the full installer. It only shows 8.5

viewtopic.php?f=257&t=107433

J
Cubase 9.5 64bit, HP elitebook 8470w, win 10

Blacksoul
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Re: CUBASE 9- My Steinberg

Post by Blacksoul » Thu Dec 08, 2016 11:14 am

I called Steinberg support and they are aware of the issue and if you get in touche and verify your details they will email you installer.
Tom Blacksoul

Blacksoul Music Productions
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Ed Doll
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Re: CUBASE 9- My Steinberg

Post by Ed Doll » Thu Dec 08, 2016 12:41 pm

Yes, we have to sort an issue that was caused by the huge demand over the last almost 24 hours. The licenses shown in the eLicenser Control Center should soon be in sync with MySteinberg again.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

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Janko Kezar
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Re: CUBASE 9- My Steinberg

Post by Janko Kezar » Thu Dec 08, 2016 12:47 pm

Great thanks for the info Ed.

J
Cubase 9.5 64bit, HP elitebook 8470w, win 10

Jsingra
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Re: CUBASE 9- My Steinberg

Post by Jsingra » Thu Dec 08, 2016 1:09 pm

Hi Ed,

I am facing exactly the same issue. my download link from shop timedout and i do not have link to download. my usb shows cubase artist 9 but steinberg account shows 8.5.
could you send me installer link.

thanks in advance
Cubase Pro 10| Cubasis 2
Logic Pro X
Steinberg Ablsolute2
Massive|Sylenth|Minimoog|Analog Lab
Arturia Minilab|Focusrite 2i2
Macbook Pro 10.x Sierra,RAM 8 GB |I

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Ed Doll
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Re: CUBASE 9- My Steinberg

Post by Ed Doll » Thu Dec 08, 2016 1:48 pm

Jsingra wrote:Hi Ed,

I am facing exactly the same issue. my download link from shop timedout and i do not have link to download. my usb shows cubase artist 9 but steinberg account shows 8.5.
could you send me installer link.

thanks in advance
I have provided a download link for you via PM
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud!

Jsingra
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Re: CUBASE 9- My Steinberg

Post by Jsingra » Sun Dec 11, 2016 10:36 pm

Thanks Ed.
Cubase Pro 10| Cubasis 2
Logic Pro X
Steinberg Ablsolute2
Massive|Sylenth|Minimoog|Analog Lab
Arturia Minilab|Focusrite 2i2
Macbook Pro 10.x Sierra,RAM 8 GB |I

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