Page 1 of 1

CUBASE 9- My Steinberg

Posted: Thu Dec 08, 2016 7:16 am
by michaelbrac
Hello
when i bought the upgrade i got links to download cubase .
why its not showes in my dowload section?

Re: CUBASE 9- My Steinberg

Posted: Thu Dec 08, 2016 10:30 am
by Martin.Jirsak
Hi,

The link will be present in your MySteinberg > Downloads, once you activate your Cubase.

Re: CUBASE 9- My Steinberg

Posted: Thu Dec 08, 2016 10:47 am
by Blacksoul
Actually it is not true. I activated cubase 9, downloaded license to my Elicenser but when i registered it at MySteinber it says that there is no license on that elicenser. Tried maintenance and remove-add usb like 10 times and it is still the same. Now I would not worry if i am able to download pro 9 iso but i am not because of the problem i have.

Re: CUBASE 9- My Steinberg

Posted: Thu Dec 08, 2016 10:50 am
by Martin.Jirsak
Is the USB-eLicenser present in the MySteinberg account, you are logged-in?

Re: CUBASE 9- My Steinberg

Posted: Thu Dec 08, 2016 10:54 am
by Janko Kezar
I have a similar issue. it activates on USB, but doesnt register(even though it says its registered), so there is no access to the full installer. It only shows 8.5

viewtopic.php?f=257&t=107433

J

Re: CUBASE 9- My Steinberg

Posted: Thu Dec 08, 2016 11:14 am
by Blacksoul
I called Steinberg support and they are aware of the issue and if you get in touche and verify your details they will email you installer.

Re: CUBASE 9- My Steinberg

Posted: Thu Dec 08, 2016 12:41 pm
by Ed Doll
Yes, we have to sort an issue that was caused by the huge demand over the last almost 24 hours. The licenses shown in the eLicenser Control Center should soon be in sync with MySteinberg again.

Re: CUBASE 9- My Steinberg

Posted: Thu Dec 08, 2016 12:47 pm
by Janko Kezar
Great thanks for the info Ed.

J

Re: CUBASE 9- My Steinberg

Posted: Thu Dec 08, 2016 1:09 pm
by Jsingra
Hi Ed,

I am facing exactly the same issue. my download link from shop timedout and i do not have link to download. my usb shows cubase artist 9 but steinberg account shows 8.5.
could you send me installer link.

thanks in advance

Re: CUBASE 9- My Steinberg

Posted: Thu Dec 08, 2016 1:48 pm
by Ed Doll
Jsingra wrote:Hi Ed,

I am facing exactly the same issue. my download link from shop timedout and i do not have link to download. my usb shows cubase artist 9 but steinberg account shows 8.5.
could you send me installer link.

thanks in advance
I have provided a download link for you via PM

Re: CUBASE 9- My Steinberg

Posted: Sun Dec 11, 2016 10:36 pm
by Jsingra
Thanks Ed.