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Problem->Cubase 9 update grace period from 8.5

Posted: Fri Dec 09, 2016 11:49 pm
by mtps
Hello,

-I have a problem with the procedure of Maintenance in LCC. I have already the licence for cubase 8.5. Now I want to update in version 9 because I am in grace period update.
After a lot times I run the LCC and Maintenance stop in Step 5 (Recovering License Transactions) and I get a FAILED message. :oops:

-I have download the Cubase Pro 9 with link after check for grace period from site but my USB-eLicenser and in MySteinberg->My Projects have Cubase Pro 8.5. :evil:

Have you any idea?

Re: Problem->Cubase 9 update grace period from 8.5

Posted: Mon Dec 12, 2016 11:22 am
by mtps
I created a request to Steinberg support 4 days ago and nothing.

Re: Problem->Cubase 9 update grace period from 8.5

Posted: Wed Feb 01, 2017 10:05 am
by pablocervantes
Same problem Here with the Dorico Trail version

Re: Problem->Cubase 9 update grace period from 8.5

Posted: Wed Feb 01, 2017 2:27 pm
by svennilenni
pablocervantes wrote:Same problem Here with the Dorico Trail version
A Dorico trial does not qualify for a grace period update to Cubase 9.