Can Mac users who were having GUI issues before please comment on 9.5?

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Can Mac users who were having GUI issues before please comment on 9.5?

Post by In_Stereo » Thu Nov 16, 2017 12:00 am

I'm waiting to pay in order to see if this has been improved markedly. Can people who are on Mac -- and only those who did have the problem with previous versions of C9 -- tell us if this has been improved noticeably for them in 9.5? Thanks!
Cubase 9.5, Trashcan Mac 6-core 3.7ghz, High Sierra 10.13.4 OS, AMD FirePro D300 Dual, 64 gig RAM, plugins galore, some hardware, a bunch of real instruments and synths, Apollo 8 TB, etc., etc., and two cats

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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by pgstudio » Thu Nov 16, 2017 12:28 am

Hey In_Stereo,

At least for me, It's WAYYY better than it was before. Very smooth. I was having all the graphics lag with 9.0. I even compared today both versions to see if it was a placebo effect. But it's not. I's very smooth. I'm using a Macbook pro 2017 (Sierra) 15inch and a Hackintosh El Capitan with GeForce GTX950. Go ahead and buy!!! And I hope it gets fixed for you too!

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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by arjunchawda7 » Thu Nov 16, 2017 12:39 am

To be fair - this is exactly the thread I was looking for and exactly what I was just about to start a topic on.

I too want to make sure, before spending ANY more money with Steinberg, if this issue has been addressed.

Helpful to know - as I’m also running a MacBook Pro 15” 2017 and a newly built hackintosh with vega 64 on High Sierra.

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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by In_Stereo » Thu Nov 16, 2017 12:48 am

Thanks for reporting -- good to hear. I'm gonna bite the bullet and get the upgrade.
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by woodsdemis » Thu Nov 16, 2017 3:08 am

Definitely quicker, I am not on a Retina screen so I didn't have the extreme issues others had, but was still way slower than C 8 on 10.9.5 with all versions of 9 on Sierra. 9.5 for me a significant improvement.
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by maxy » Thu Nov 16, 2017 3:49 am

I started a different post asking the same thing before I noticed this one. I have basically the same set up as the OP. I jumped ship as Cubase was unusable for me. Studio-One has been pretty good so far but I'd like to be able to use Cubase again. Hoping for more comments. I'll buy it and check myself if I must but would love to hear from anyone else who tried. Thanks

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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by Lasso » Thu Nov 16, 2017 12:20 pm

way better - very good now.
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by rudynicoletti » Thu Nov 16, 2017 12:51 pm

No problem of any kind on my retina mac. It works perfect

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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by dezzo » Thu Nov 16, 2017 7:28 pm

It looks like it's gone here on my old OSX System, finally after so many years ! :o
It runs very fast here, same performance as on PC.

I'm running it on a:
- MacPro early 2008 (MacPro3,1),
-OSX 10.11.6
-ATI Radeon HD 5770 1024 MB
-24GB Ram
- Screen Resolution: 1680 x 1050

I haven't tested it yet on my big screen yet which runs at 2560 x 1440.
If C 9.5 runs smoothly there we can consider that this old bug since SX is gone for good.
Anyone else running C9.5 at 2560 x 1440 or higher ?
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by In_Stereo » Thu Nov 16, 2017 7:37 pm

I've been using it now for a day and a half, and it's far better, much improved.
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by maxy » Thu Nov 16, 2017 8:09 pm

Sounds promising! Thanks for keeping the community updated! I'll be trying it as soon as I can and will report back here as well.

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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by jssi.net » Thu Nov 16, 2017 8:10 pm

I didn't notice an appreciable performance change. It still stutters when using Addicted Drums2 or Addicted Keys the first time they are invoked.
It may be because I am using a Mac Mini. It hasn't stuttered anywhere else however. I will post any change in this.
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by James K » Fri Nov 17, 2017 8:18 am

A little playhead lag still at greater zoom in resolutions but very snappy compared to version 9.03.
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by maxy » Tue Nov 21, 2017 2:15 am

It's definitely better for me! A massive improvement in fact. Its not as smooth as 8.5 was on my laptop - that was perfect - but it's totally usable now. 8.5 and 9 were terrible on my Mac Pro.

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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by Evertone » Tue Nov 21, 2017 5:44 pm

The GUI has definitely been improved... but not completely gone.

I just noticed that while editing and slicing about 13 drum tracks, the sluggish GUI issue persist. Kinda of a bummer.
Drum_edits.png
(801.5 KiB) Not downloaded yet
Otherwise, if I don't slice a bunch of audio regions, it works fine and way better then before.

Hope that Steinberg keeps improving the GUI department.
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by Lasso » Tue Nov 21, 2017 7:13 pm

Very smooth on both my 27" apple TB display and on my MBPR. A job well done
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by In_Stereo » Tue Nov 21, 2017 8:25 pm

It needs improvement still, but is definitely better in some ways.

There is still major jerky movement for me when zooming or locating fast in the mixer, and also there is some lag when scrolling fast through tracks in the Project window. Also, when thumbnails are enabled for a video, zooming in the Project window gets as slow as it used be again.
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by Fabio Bartolini » Tue Nov 21, 2017 9:39 pm

Just chiming in to confirm here as well that the work on this is ongoing and that some other improvements were ready before the release, but didn't make it in time for 9.5.0.
The work done in this regard was huge, not only with actually improving GUI performance and fixing issues, but also with analysis and research.
We do believe all spots have been identified, but it was not possible to fit all in, as it is often the case you actually have to wait until another work is done and well tested before proceeding.

So yes, improvements ongoing and some more coming soon :-)
Fabio Bartolini, Senior Support Representative
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by In_Stereo » Tue Nov 21, 2017 10:50 pm

Fabio Bartolini wrote:
Tue Nov 21, 2017 9:39 pm
Just chiming in to confirm here as well that the work on this is ongoing and that some other improvements were ready before the release, but didn't make it in time for 9.5.0.
The work done in this regard was huge, not only with actually improving GUI performance and fixing issues, but also with analysis and research.
We do believe all spots have been identified, but it was not possible to fit all in, as it is often the case you actually have to wait until another work is done and well tested before proceeding.

So yes, improvements ongoing and some more coming soon :-)
I want you to know that I very much appreciate the work that went into fixing this, and I understand that it will continue. The parts that have improved are fantastic, and were enough to enable me to come back to Cubase, so that's awesome. Thanks for the all the work, Fabio.
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by Evertone » Tue Nov 21, 2017 11:21 pm

Fabio Bartolini wrote:
Tue Nov 21, 2017 9:39 pm
So yes, improvements ongoing and some more coming soon :-)
Thanks for the reassurance. You just made me like CB 9.5 even more now!

Steinberg nailed it with this version, enough to keep me using CB and also make it my official main DAW.

I look forward to all of the future improvements.

Thank You!!
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by tmtm » Wed Nov 22, 2017 4:06 pm

Fabio Bartolini wrote:
Tue Nov 21, 2017 9:39 pm
Just chiming in to confirm here as well that the work on this is ongoing and that some other improvements were ready before the release, but didn't make it in time for 9.5.0.
The work done in this regard was huge, not only with actually improving GUI performance and fixing issues, but also with analysis and research.
We do believe all spots have been identified, but it was not possible to fit all in, as it is often the case you actually have to wait until another work is done and well tested before proceeding.

So yes, improvements ongoing and some more coming soon :-)
Hi Fabio,

Can you tell us a little bit about what it exactly was that needed fixing? Was it something Apple changed in OSX or were the issues more related to the Cubase code itself? If you don't have time to explain all this, thats perfectly fine, I'm just interested in this stuff, that's all :-)

Thanks.

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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by James K » Wed Nov 22, 2017 4:53 pm

Glad to know more improvments are coming Fabio. 9.5 has got me back working with Cubase on Mac at last and a step in the right direction. Good job!
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by Fabio Bartolini » Wed Nov 22, 2017 6:15 pm

tmtm wrote:
Wed Nov 22, 2017 4:06 pm
Hi Fabio,

Can you tell us a little bit about what it exactly was that needed fixing? Was it something Apple changed in OSX or were the issues more related to the Cubase code itself? If you don't have time to explain all this, thats perfectly fine, I'm just interested in this stuff, that's all :-)

Thanks.
I actually don't know how deep I can delve this, I could fill a hundred pages and still I'm pretty sure I know only a little... Is it good enough to say 'a bit of everything'? :lol:

More seriously and being very brief, Pro 9 introduced some inefficiencies that caused excessive redrawing and UI refresh (MixConsole, Events high-light, waveforms) and needed correction. These affected Windows too, although less common in general and in fact not noticeable on most systems.
Said inefficiencies did not justify the slowness some Mac users reported (and I saw quite a few of these remotely). Something in OS X indeed changed too, we curiously have several reports of C9 running fine on the same Macs and 10.9, which is not even supported, but I can't say we found anything 'wrong' in OS X, too. Almost esoteric. It is still unclear why it was so severe on some systems.

The bright side is that this triggered extensive research,implementing a new framework, improvements and fixes and there's a lot of stuff done and ready for testing.

I'll add some links to more detailed discussions on the forum (apart from the 'big sticky thread', which I'm sure you're familiar with), a few aspects mentioned above have actually been discussed at length.

@James, Evertone, In_Stereo: thanks a lot, that's great to read.
Fabio Bartolini, Senior Support Representative
Steinberg Media Technologies GmbH
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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by tmtm » Wed Nov 22, 2017 9:29 pm

Fabio Bartolini wrote:
Wed Nov 22, 2017 6:15 pm
tmtm wrote:
Wed Nov 22, 2017 4:06 pm
Hi Fabio,

Can you tell us a little bit about what it exactly was that needed fixing? Was it something Apple changed in OSX or were the issues more related to the Cubase code itself? If you don't have time to explain all this, thats perfectly fine, I'm just interested in this stuff, that's all :-)

Thanks.
I actually don't know how deep I can delve this, I could fill a hundred pages and still I'm pretty sure I know only a little... Is it good enough to say 'a bit of everything'? :lol:

More seriously and being very brief, Pro 9 introduced some inefficiencies that caused excessive redrawing and UI refresh (MixConsole, Events high-light, waveforms) and needed correction. These affected Windows too, although less common in general and in fact not noticeable on most systems.
Said inefficiencies did not justify the slowness some Mac users reported (and I saw quite a few of these remotely). Something in OS X indeed changed too, we curiously have several reports of C9 running fine on the same Macs and 10.9, which is not even supported, but I can't say we found anything 'wrong' in OS X, too. Almost esoteric. It is still unclear why it was so severe on some systems.

The bright side is that this triggered extensive research,implementing a new framework, improvements and fixes and there's a lot of stuff done and ready for testing.

I'll add some links to more detailed discussions on the forum (apart from the 'big sticky thread', which I'm sure you're familiar with), a few aspects mentioned above have actually been discussed at length.

@James, Evertone, In_Stereo: thanks a lot, that's great to read.

Well I'm very glad this is being addressed Fabio, thanks.

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Re: Can Mac users who were having GUI issues before please comment on 9.5?

Post by Romantique Tp » Thu Nov 23, 2017 1:45 pm

Fabio Bartolini wrote:
Wed Nov 22, 2017 6:15 pm
snip
It's great to hear that graphics performance is only going to get better. Any idea when this update might be released?
Every time someone says "it must be easy to add/fix", a programmer dies.

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