Cubase 9.5 Wont Start on Win 7 64bit

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Johnny P
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Cubase 9.5 Wont Start on Win 7 64bit

Post by Johnny P » Thu Nov 16, 2017 12:16 am

Hello All,

Just updated from Cubase 9 - 9.5 but I cannot get 9.5 to start. It crashes at "loading GUI resources" i.e. the Cubase splash box disappears at this point and when I look in windows task manager cubase 9.5.exe is gone. Also my older Cubase 9 (which is still installed on same machine) runs fine no issues

So what I did was I tried installing the upgrade from 9 - 9.5 installer but when started up Cubase splash screen disappears at "loading GUI resources" as mentioned above.
I then de-installed 9 - 9.5 update and then installed from full 9.5 installer - same problem.

I also tried to install new elicenser but still getting the same problem even after "Perform Maintenance Tasks".

I also tried running Cubase in safe mode (pressing control, shift & alt) and tried all 3 options it gives you but none worked.

I also tried trashing Cubase preferences folder - still the same. I then tried trashing preferences again and then renamed all other older Cubase preferences folders so to force it to create fresh preferences but its crashes in same place. I did notice when I did this it crashed at "importing factory presets"

Anybody got any ideas?!



My PC specs are; Win 7 Ultimate Service pack 1, 16 GB Ram, i7-4770 CPU.


Thanks...

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D-SANE
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Re: Cubase 9.5 Wont Start on Win 7 64bit

Post by D-SANE » Thu Nov 16, 2017 11:38 am

Same specs as you and running fine here.
Win7 Ult / Cubase Pro 9.5 / Wavelab 9.5.10

Dave "D-Sane" Severance III
Producer/Engineer/President
Digital Age Sound/Street Level Records
Not 2 Sane Music (ASCAP)

http://www.facebook.com/DigitalAgeSound ("LIKE" me!)
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Fabio Bartolini
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Re: Cubase 9.5 Wont Start on Win 7 64bit

Post by Fabio Bartolini » Thu Nov 16, 2017 12:14 pm

Hello,

please, make sure Windows 7 is updated and that this specific package is installed:
https://www.microsoft.com/en-us/downloa ... x?id=36805

It should work then.

Kind regards,
Fabio Bartolini, Senior Support Representative
Steinberg Media Technologies GmbH
Hamburg, Germany

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Lhotse
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Re: Cubase 9.5 Wont Start on Win 7 64bit

Post by Lhotse » Thu Nov 16, 2017 4:57 pm

That specific package update solved my problem here. Thanks so much!

Johnny P
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Re: Cubase 9.5 Wont Start on Win 7 64bit

Post by Johnny P » Fri Nov 17, 2017 4:58 pm

Thank you so much as this update solved my issue!

Kind Regards,

Johnny.

Enemy_Infestation
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Re: Cubase 9.5 Wont Start on Win 7 64bit

Post by Enemy_Infestation » Fri Nov 17, 2017 9:08 pm

Hi Hi

I download the windows update of " Fabio Bartolini" posted link and Just I say, you bro is the best!!.. my problem and the same with the others, work very fine, men I save my life!!

Thanks Again!

Greetings

Jimi El Laco
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Re: Cubase 9.5 Wont Start on Win 7 64bit

Post by Jimi El Laco » Sun Nov 19, 2017 5:07 pm

Not work for me :(

Horizonsound
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Re: Cubase 9.5 Wont Start on Win 7 64bit

Post by Horizonsound » Sat Jan 20, 2018 9:54 am

Hi,
I'm suffering the same issue. 9.5 full version, fresh install on a fresh Win7, full updated.
Elicencer v 6.10 does not work, but v 6.7 does.
I've been brick walled 4 times during the installation but got through them, and now at the point that is just stops after the splash screen "loading GUI resources".
After now 8 hours attempting this install, I'm giving up unless someone can suggest something. Worst experience ever.
Anthony.

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Re: Cubase 9.5 Wont Start on Win 7 64bit

Post by Horizonsound » Mon Jan 22, 2018 9:35 pm

Hi all,
After two days of immense frustration, I have successfully loaded Cubase 9.5 Pro on two machines running Win 7 Pro.
I installed Win 7 Pro from scratch on a fresh install, formatted disk.
Once installed, you need to run through all the Windows Update until completely updated. This involved 11 rounds of updates and took some 8 hours to complete. There is one package of 193 updates, that took four hours alone.
You know you are done when manually selecting "Check for updates" and after windows searches, it comes back with "Windows is up to date"

From there, installing Cubase 9.5 should take 15mins max.
Install Cubase 9.5 (i restarted after install)
Plug in Elicencer
Run Elicencer
Do the maintenance check and make sure you licence is loaded. Close.
Run Cubase.

Cubase 9.5 is particular to have every Windows update in place, else it just won't start up.

My computer specs are Intel Core2 Duo, E6750, 2.66Ghz, 4GB Ram, Win 7 Pro. This PC is over 10 years old and handles it perfectly.

Anthony.

blueze
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Re: Cubase 9.5 Wont Start on Win 7 64bit

Post by blueze » Thu Feb 08, 2018 7:51 am

I had the same issue. Cubase would crash with a weird elicenser error. Installing the package fixed it!

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