Cubase 9.5 Feedback Survey

Post general topics related to Cubase Pro 9, Cubase Artist 9 and Cubase Elements 9 here.
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Re: Cubase 9.5 Feedback Survey

Post by thenowhereman » Tue Dec 12, 2017 9:40 pm

Can someone please explain the move to the overly dark Inspector pane and Mixer GUI. I can find no way no matter what I try to lighten these modules. I don't understand why this was changed from C9. I've been a faithful user and defender of Cubase since VST32 and always had the ability to set the GUI as I liked...the darkness is depressing IMHO

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Re: Cubase 9.5 Feedback Survey

Post by jonwright » Thu Dec 14, 2017 3:51 pm

Personally I'd like the whole Cubase UI to get a major overhaul. It feels pretty clunky and outdated when compared with other DAW's.

Retina/hidpi support really should have been sorted by now.
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Re: Cubase 9.5 Feedback Survey

Post by Romantique Tp » Thu Dec 14, 2017 9:30 pm

jonwright wrote:
Thu Dec 14, 2017 3:51 pm
Personally I'd like the whole Cubase UI to get a major overhaul. It feels pretty clunky and outdated when compared with other DAW's.
And that's what they have been doing since Cubase 7.5. What exactly do you want to see changed?
Every time someone says "it must be easy to add/fix", a programmer dies.

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Re: Cubase 9.5 Feedback Survey

Post by djw » Thu Dec 14, 2017 9:44 pm

Romantique Tp wrote:
Thu Dec 14, 2017 9:30 pm
jonwright wrote:
Thu Dec 14, 2017 3:51 pm
Personally I'd like the whole Cubase UI to get a major overhaul. It feels pretty clunky and outdated when compared with other DAW's.
And that's what they have been doing since Cubase 7.5. What exactly do you want to see changed?
I'd personally want to see less padding in and around zones. I think space could be used more efficiently that way, and it would look nicer.
🥕

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Re: Cubase 9.5 Feedback Survey

Post by Bhavik Patel » Thu Dec 14, 2017 10:03 pm

Render in Place starts but with no progress and it shows NOT RESPONDING in Task Manager....
then i hv to restart my PC / DAW. Manually.
if i forgot to save, this cause disaster. (using auto save for safer side) but

Cubase, please take this as one of critical issues.
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Re: Cubase 9.5 Feedback Survey

Post by thenowhereman » Thu Dec 14, 2017 11:34 pm

Romantique Tp wrote:
Thu Dec 14, 2017 9:30 pm
jonwright wrote:
Thu Dec 14, 2017 3:51 pm
Personally I'd like the whole Cubase UI to get a major overhaul. It feels pretty clunky and outdated when compared with other DAW's.
And that's what they have been doing since Cubase 7.5. What exactly do you want to see changed?
I want to be able to use my color settings that I'm used to and not this DARK crap that was forced upon me with 9.5...That's exactly what I want to see reverted, otherwise I have no problem but I cannot stand the Dark drabby mixer and inspector. I've been using Cubase since it was VST32. It was my first DAW, I've tried others and always reverted back to Cubase. I was always able to set a visual environment that was pleasing and conducive to working. But this new GUI where there is no way to set the mixer or Inspector to anything but dark is just beyond my understanding. I find it hard to believe that I'm the ONLY engineer out there that is bothered by this
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Re: Cubase 9.5 Feedback Survey

Post by jonwright » Fri Dec 15, 2017 11:20 am

Romantique Tp wrote:
Thu Dec 14, 2017 9:30 pm
jonwright wrote:
Thu Dec 14, 2017 3:51 pm
Personally I'd like the whole Cubase UI to get a major overhaul. It feels pretty clunky and outdated when compared with other DAW's.
And that's what they have been doing since Cubase 7.5. What exactly do you want to see changed?
In Studio One or Logic simple things like zooming in and out with a trackpad are smooth as butter, no need for key commands.

Their UI's are also much more flexible. I may be wrong but sometimes the UI feels 'constricted' by legacy code.

Some graphical elements are slightly 'smudged' and less sharp.

There is no native full-screen mode on a Mac, which is something I use all the time.

I completely understand it must be a huge undertaking, but Cubase is looking more antiquated (possibly more so on a Mac, I don't have Windows for a comparison) and less fluid and responsive compared to competition.

Don't get me wrong, I love Cubase, but I also have to work a lot in Logic, and when I switch between the two it sometimes feels as if my eyesight is failing when I return to Cubase! :D
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Re: Cubase 9.5 Feedback Survey

Post by notablemusician » Fri Dec 15, 2017 1:23 pm

I've owned 3 versions of Cubase. V1.0 (Atari) in 1989; SX1.0 in 2002; Artist 9.5 in 2017.
Obviously, I've seen some changes, in Cubase itself and also in the hardware and operating systems.
I'm using Windows 10 64 bit with Fall Creators update 1709, 16 giga ram and i74790 processor at 3.6ghz. I have 2 Samsung SSD, No1 for system and No2 for saved projects and samples (this brought a huge performance gain). Also about 8 tera of further backup and storage on external dock. I found it necessary to uninstall all the clutter apps from W10 and to de-activate a number of services as well as the usual tweaks for best audio performance. I use a Focusrite Scarlett 1820 with my trusty Motu 2408 connected by ADAT giving me 16 channels of input.
Latency is about 6ms and the options are activated for Multi Processor, Asio-guard, Steinberg Audio Power Scheme and Adjust for Record Latency. Only with all these items sorted did I get to satisfactory performance. Eight audio tracks with about twenty effects and EQ plus several instances of Kontakt and NI Battery running from midi tracks gives about 10% and less on the Asio meter and nothing on disk activity.
Having tried Artist 6.5, performance and features are better and Windows 10 64 bit memory management is better than it was in W7.
On the whole I'm happy, all I really wanted was a stable recording and mixing system and the gadgets and instruments don't really have my attention as I have my preferred sounds and sampler already.
I record my vocals and a collection of vintage guitars plus violin and bass and now use Fishman Triple Play to transmit midi from my guitars. I have 2 mix windows work-spaces programmed across 2 28 inch Phillips LCD monitors, One widow with the track view all the way across 2 screens and one with the mixer etc on the right screen.
Multi instrumentalist I'm just interested in record quality of my own acoustic sounds produced through various tube pre-amps and other outboard gear. I use a Presonus Faderport which, together with shortcuts, simplifies matters and the simplest is best for me.
I like the new comping tool when recording stacked tracks in loop mode. At 74 years old I'm not really looking forward for the next gadget but back into my emotions and trying to translate those into something beautiful using my fingers and strings together with my head. This is already complex so I like a simple setup and Cubase can give it to me.
I may upgrade to pro, mainly for the outboard and offline processing, if you have some vintage pedals and effects this capability is interesting. Typing this I see I let the wood burner go low so it needs attention; that's an important element in my studio as well - but that's another story...

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Re: Cubase 9.5 Feedback Survey

Post by thenowhereman » Fri Dec 15, 2017 11:55 pm

Someone Please tell me how this is a choice. This is the most drab and uncreative color palate i can imagine. Like someone smeared mud over the entire page
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Re: Cubase 9.5 Feedback Survey

Post by JonsG1 » Sun Dec 17, 2017 11:38 pm

Hello Steinberg team !
I tried reaper and still went with Cubase Elements since it essentially worked with almost no configuration the first time for me. It's interface made sense from the beginning. I've had it for over a year and now I almost never use the included sounds, instruments or effects over the 20+ GB of FREE VSTs and soundfonts I've collected from various sources. Nothing is hacked. No stolen license keys. Nada. The guitar amp set included in Elements is really good, though. That is one of the few included effects I do use.

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Re: Cubase 9.5 Feedback Survey

Post by notablemusician » Mon Dec 18, 2017 1:03 pm

Hi Steinberg developers.

I echo the comments regarding the "fifty shades of grey" in the preferences palette. I realize that a custom colour choice is given but don't see the point of all those grey squares; a bit depressing. It must be easy to fix as a patch.
Otherwise Cubase Artist 9.5 is working very well under Windows 10 Creators update, memory management is really great and I've not had a single crash to speak of. I feel secure now in working and all the updating and stripping down of Windows 10 features and services has borne fruits. Thanks Steinberg for another good job.

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Re: Cubase 9.5 Feedback Survey

Post by andy1324 » Sat Jan 06, 2018 1:53 am

Love the new features, I just discovered that you now have "hide disabled tracks" something I've wanted for a while. Fantastic. That being said, 9.5 continues to show a glitchyness is various areas, even after the maintenance update. Ive got tickets already on these issues and have been told nothing can be done at the moment. One being clicking and dragging the project view around causes unpredictable behavior at best. another thing I discovered with the real time processing effects, when I chop up a loop and try to effect the chops it does some weird unusable behaviors as well that it doesn't do in version 9...I continue to support Cubase and have no intention of leaving or changing, But I do hope some of this under the hood new glitchy behavior eventually gets resolved and we arrive a version every bit as stable as version 9 but with the new features of 9.5
thanks

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Re: Cubase 9.5 Feedback Survey

Post by medwaystudios » Sat Mar 17, 2018 2:46 pm

Overall 9.5 has been a great update after spending more time with it.

Can we get the ability to re-order favourites in the Mediabay? In one view they are automatically sorted. But in the main favorites tab in the right sidebar they come in the order they were made. This someone defeats the purpose of having them when you have to hunt for the folder you want.

Is there a reason why the filtering in the right side bar only allows one set of columns for every item type? In the main Mediabay you can setup different columns for each type. I get that since there's less room there that function wouldn't be used as much but it would be a nice option.

Finally, a range function for Frequency would make the graphical area easier to use. Right now it's almost worthless for making small adjustments, the knobs must be used there.

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Re: Cubase 9.5 Feedback Survey

Post by thenowhereman » Sat Mar 17, 2018 3:49 pm

I still cannot get past the dab dark GUI and cannot see upgrading until this is rolled back to the previous ability to lighten the background. Just don’t understand why that option was taken away

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Re: Cubase 9.5 Feedback Survey

Post by planarchist » Sun Mar 25, 2018 7:18 pm

thenowhereman wrote:
Sat Mar 17, 2018 3:49 pm
I still cannot get past the dab dark GUI and cannot see upgrading until this is rolled back to the previous ability to lighten the background. Just don’t understand why that option was taken away
You can have the background as light as you want. I have mine off white.

That's not to say I wouldn't like the old scheme of colours back.
Nic

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Cubase Pro 9.5.30, Abs.Collec.3, i7 920 2.67Ghz , 24Gig RAM, Windows 7 Ult 64 bit SP1, Steinberg CI2+, Yamaha THR5.

Cubase Elements 9.40 on Windows 10 Laptop, i7-2760QM 8Gig RAM, Sonic Port VX.
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Re: Cubase 9.5 Feedback Survey

Post by thenowhereman » Sun Mar 25, 2018 11:13 pm

I find no way to lighten the mixer surround or inspector. Yes you can lighten the foreground but no way I have found to lighten the background anywhere close to previous versions. So I guess I’m stuck with 9.0

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Denis van der Velde
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Re: Cubase 9.5 Feedback Survey

Post by Denis van der Velde » Mon Mar 26, 2018 9:23 am

Romantique Tp wrote:
Tue Nov 21, 2017 12:04 am
fenderchris wrote:
Mon Nov 20, 2017 8:39 pm
It's all about finding a way to get more money out of the users while attempting to cover up bug fixes with new features.

In the past, .5 updates were not charged for.
That has nothing to do with his post.

You're also forgetting a few things:

-There hasn't been a free X.5 update in almost 10 years.
-When X.5 updates were free they were MUCH smaller in scope.
-X.1 updates, like the one Nuendo just got, fulfill the same role as old X.5 updates.
-Installing a major update on top of your previous version blindly is stupid. If you run into issues that get in the way of work with the newer version, you're screwed because there's no easy way to go back to the previous version if you just overwrite it.
Why on earth do they think it acceptable to put the users through all this 'trash the preferences' garbage with every update?
My preferences where trashed while updating to 9.5x from 9.0x, so that happened. That is why we need to backup all and keep our files safe, because the 9.5x destroyed (because it is a fresh install). We now have 9.0x on our comp and 9.5x on our comp. And with seperated setups. If C10x comes the same *flower* happens all over again....

If you have to trash your preferences with every update then there's something seriously wrong with your setup.
No there is seriously wrong that C9.5x is a NEW INSTALL and therefore you need to setup it AGAIN, while having a good 9.0x setup. That is more steinbergs policy then a users doing something wrong.

Well i agree with Steinberg finding the money. Last Survey per email was about if we would like to have ABBONEMENT on plugins 'subscription' no we dont like it. We usually like to pay the full price and HAVE the product. And yes it is off subject allways. To me 0.5x payed updates are grazy. We pay for 9.x so we should get free repairs and updates. Have new featuren, bring C10... and we update to that. And yes, the subscription survey is just a warning to users, we like to squeeze more mo out of you, and make our stockholders more happy then you.
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Re: Cubase 9.5 Feedback Survey

Post by Romantique Tp » Mon Mar 26, 2018 9:44 am

That has nothing to do with my post or trashing preferences. Just use the same "Install for All Users" setting as your previous versions of Cubase and your old preferences will be imported.

If that doesn't work, go to your AppData\Roaming\Steinberg folder and move everything from the Cubase 9.0_64 folder into the Cubase 9.5_64 folder. It's that simple.
Every time someone says "it must be easy to add/fix", a programmer dies.

Cubase Pro and Wavelab Pro (latest), Windows 7 Ultimate 64-bit, MSI Z87-G45 GAMING, i5 4690k, GeForce GTX 760, almost every Steinberg plugin and expansion, Trilian, Komplete 10, etc etc etc etc

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Re: Cubase 9.5 Feedback Survey

Post by kyleknapp » Wed May 02, 2018 4:51 pm

Romantique Tp wrote:
Mon Mar 26, 2018 9:44 am
Just use the same "Install for All Users" setting as your previous versions of Cubase and your old preferences will be imported.
Is this true? Why WHY, after 10 years of updates and numerous complaints, has no one ever mentioned this before? WHY is it not mentioned ON THE INSTALLATION SCREEN.

But of course, since I've already installed 9.5 and spent a day setting it up, it's too late to try...
Romantique Tp wrote:
Mon Mar 26, 2018 9:44 am
If that doesn't work, go to your AppData\Roaming\Steinberg folder and move everything from the Cubase 9.0_64 folder into the Cubase 9.5_64 folder. It's that simple.
Simple, except that it doesn't work, at least not perfectly (as has been stated here previously). SOME settings get transferred, others don't. Also, this method is error-prone. It's too easy to copy to or from the wrong directory and screw up your installation.

I used Phil Pendlebury's prefs backup/restore utility. Worked fairly well, but as I said, some settings didn't transfer. Why can't Steinberg handle updates the way every other software maker in the damn universe does?
~kyle

kyle knapp, Omaha NE USA
www.drycreekstudio.com | Cubase 9.5.21 | Windows 7 | Core i5 2400 | 16GB RAM | M-Audio Delta 1010

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Re: Cubase 9.5 Feedback Survey

Post by kyleknapp » Wed May 02, 2018 5:29 pm

I echo the consensus about the drab color scheme, and the oft-repeated complaint about retaining prior settings when updating.

I just installed 9.5 yesterday, so I'll use it awhile before I take the survey. A few early impressions.

Did the Pre/Post fader switch in the Send Rack get reversed? I thought at first the default setting had been reversed, then I realized that Sends I'd set to Post-Fader in existing projects had actually been switched to Pre-Fader. THEN I realized, no, this isn't the case, only the COLORS had been reversed, apparently for the purpose of confusing me :) Seriously, what is the rationale for this?

One big selling point for me was customization of the metronome - this alone was worth the price of the upgrade from 9.0
So far, however, I've found the interface confusing - I was not able to make use of the enhanced features out of the box. I'll have to watch some tutorials to learn how they work. A couple things that REALLY bug me are: "Control-Activate Metronome" no longer opens the Metronome Setup Window (hopefully I'll figure out how to setup a key-command to do this, but it seems strange that this would have been removed from the default installation). Also, the procedure to select MIDI CLICK notes is really weird, ONLY selectible via a horizontal volume slider (used to be up/down arrows, mouse wheel, or directly type-in your selection). I'll get used to it, but why, when trying to improve a feature, would you "break" the parts of it that already work well?

And (this is an old complaint, going back to version 7 I think?) Am I the only one who still can't get used to the super-skinny slider bars (at the bottom and right of the project window). They are so thin I often have to try several times with my mouse to grab them. The Horizontal Zoom bar in the lower right corner is the worst. Most often I use the + and - buttons to zoom in or out incrementally, but more than half the time I miss and get a maximum/minimum zoom instead (neither of which I have found a use for).

So, that's my gripe session for today. I assume I'll figure it all out and eventually be happy I upgraded, but it's annoying that upgrading always has to be such a time-consuming hassle.
~kyle

kyle knapp, Omaha NE USA
www.drycreekstudio.com | Cubase 9.5.21 | Windows 7 | Core i5 2400 | 16GB RAM | M-Audio Delta 1010

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Re: Cubase 9.5 Feedback Survey

Post by wallyworld » Fri Jun 01, 2018 9:25 pm

My big thing is CPU optimization. And little things like being able to tab to next in the mixer like the sequencer (or is it arranger? )

Overall I'm pretty happy with it, maybe one complaint would be the slowish start first time launch?

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