Cubase Elements 9.5.10 won't launch

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grievousangel
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Cubase Elements 9.5.10 won't launch

Post by grievousangel » Thu Jan 04, 2018 4:02 pm

Hi. I'm using Windows 7. Just upgraded from Elements 9. All installed and icon on desktop but it won't launch. Nothing happens. I did get a pop-up message a couple of times headed 'e-licenser control error'. "Application has caused the following error. DCOM connection to program Synsopus.exe failed. Error. The RPC server is unavailable".

I don't even get that message now.

Obviously, all this means nothing to me. Elements 9 was working fine. How do I get 9.5.10 to run please?

Martin.Jirsak
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Re: Cubase Elements 9.5.10 won't launch

Post by Martin.Jirsak » Thu Jan 04, 2018 11:12 pm

Hi,

Do you have NVIDIA graphic card? If yes, read the relevant Knowledge base article, please.
Last edited by Martin.Jirsak on Mon Jan 15, 2018 5:45 pm, edited 1 time in total.
Martin Jirsak
http://www.cubase-training.com/EN/

Cubase Pro (last officially supported version all the time)

grievousangel
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Re: Cubase Elements 9.5.10 won't launch

Post by grievousangel » Mon Jan 15, 2018 5:04 pm

Thank you Martin. I'll have a look, even though I don't know what the relevant Knowledge base article is either. I am sure the level of technical inability of a number of us users must astound you.

grievousangel
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Re: Cubase Elements 9.5.10 won't launch. Solved

Post by grievousangel » Thu Feb 08, 2018 5:23 pm

I Updated all the NVIDIA drivers I could find, and updated Windows and it has worked.
Thank you.

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