No email recieved for 9.5

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unis
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No email recieved for 9.5

Post by unis » Thu Feb 01, 2018 5:00 pm

Hi,

I'm a cubase pro 9 owner and i want to download the 9.5 trial version. On steinberg website it said that the email with download link was sent to me, but i did not received it. I've checked under spam and everywhere else but still nothing,

If someone from tech support is reading this, could you please send me the link.

Bye

unis
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Re: No email recieved for 9.5

Post by unis » Fri Feb 09, 2018 3:31 pm

Bump

Please, can someone give me an email address from the support team, i cant find it anywhere.

Romantique Tp
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Re: No email recieved for 9.5

Post by Romantique Tp » Fri Feb 09, 2018 4:11 pm

Are you sure it's the right email? Use the same one you used to register your MySteinberg account.
Every time someone says "it must be easy to add/fix", a programmer dies.

Cubase Pro and Wavelab Pro (latest), Windows 7 Ultimate 64-bit, MSI Z87-G45 GAMING, i5 4690k, GeForce GTX 760, almost every Steinberg plugin and expansion, Trilian, Komplete 10, etc etc etc etc

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Fabio Bartolini
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Re: No email recieved for 9.5

Post by Fabio Bartolini » Fri Feb 09, 2018 4:48 pm

Hello unis,

if you don't find the mail with the activation code in your spam/junk folder, please send me a PM.
Fabio Bartolini, Senior Support Representative
Steinberg Media Technologies GmbH
Hamburg, Germany

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sonichousepost2
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Re: No email recieved for 9.5

Post by sonichousepost2 » Wed Jan 09, 2019 6:56 am

I have the same issue with trying to get the trial version of Wavelaab elements 9.5 I did have Wavelab 7.0LE but I would hope that the new version of Wavelab would have changed. I would have liked to try before buying it, but I never receive email to try it. Anyone know any magic tricks here?

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planarchist
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Re: No email recieved for 9.5

Post by planarchist » Wed Jan 09, 2019 2:13 pm

Check spam folders, if you're using gmail or another online email then this means the online spam folder as well as the one on your PC.
Nic

Cubase Pro 9.5.21, Abs.Collec.3, i7 4770K 3.5GHz, 32 Gig RAM, Windows 10 Pro 64 bit, Steinberg CI2+, S'berg Midex 8.
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