Project crashes C9.5.1 and 9,03

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ottomo
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Project crashes C9.5.1 and 9,03

Post by ottomo » Thu Feb 01, 2018 7:49 pm

...also it still crashes when i try to open it in safe mode...it doesnt seem to be crashing at the same spot every time...most of the time while its trying to load Komplete Kontrol or after that... i tried disabling the instrument but still the same...any suggestions?Project seems to load on the other machine using latest nuendo but i dont have all plugins there to check for sure...any suggestions?

Martin.Jirsak
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Re: Project crashes C9.5.1 and 9,03

Post by Martin.Jirsak » Thu Feb 01, 2018 10:46 pm

Hi,

Could you share the crash dump file, please?
Martin Jirsak
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Cubase Pro (last officially supported version all the time)

ottomo
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Re: Project crashes C9.5.1 and 9,03

Post by ottomo » Fri Feb 02, 2018 4:24 pm

Hi...where do i find that?

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Re: Project crashes C9.5.1 and 9,03

Post by Martin.Jirsak » Fri Feb 02, 2018 4:44 pm

Win: Documents/Steinberg/crashdump
Mac: Console utility
Martin Jirsak
http://www.cubase-training.com/EN/

Cubase Pro (last officially supported version all the time)

ottomo
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Re: Project crashes C9.5.1 and 9,03

Post by ottomo » Fri Feb 02, 2018 6:03 pm


Martin.Jirsak
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Re: Project crashes C9.5.1 and 9,03

Post by Martin.Jirsak » Fri Feb 02, 2018 7:26 pm

I will have a look on Monday.
Martin Jirsak
http://www.cubase-training.com/EN/

Cubase Pro (last officially supported version all the time)

Martin.Jirsak
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Re: Project crashes C9.5.1 and 9,03

Post by Martin.Jirsak » Mon Feb 05, 2018 11:37 am

Hi,

This crash is in Cubase. I passed it over to Steinberg.
Martin Jirsak
http://www.cubase-training.com/EN/

Cubase Pro (last officially supported version all the time)

Martin.Jirsak
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Re: Project crashes C9.5.1 and 9,03

Post by Martin.Jirsak » Tue Feb 06, 2018 10:50 am

Hi,

Could you please attach more crash dumps?

The one you sent point to the crash while loading Cubase. Not loading project. How do you open the project? Is Cubase already running? Or do you doubt-click to the CPR file without Cubase running? If this is the case, what happens, if you start Cubase from its EXE, and load the project by using menu? Or by dragging the file to the Cubase icon in the Start bar?

Thanks

@MJ Note: CAN-13358
Martin Jirsak
http://www.cubase-training.com/EN/

Cubase Pro (last officially supported version all the time)

ottomo
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Re: Project crashes C9.5.1 and 9,03

Post by ottomo » Wed Feb 07, 2018 7:33 am

Hi,
Thanks for looking at it...ill recreate the problem and send a new dump in a little bit

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