9.5.1 Update Problem With Halion

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SteveH
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9.5.1 Update Problem With Halion

Post by SteveH » Fri Feb 09, 2018 6:32 am

Hello Everyone,

I received an email from Steinberg informing me to update, so I did. Downloaded the 2 files, Halion, and the content. Installed and ran the eLicenser maintenance.

But I get the attached screenshot grab when Cubase boots.
Capture.JPG
(44.09 KiB) Not downloaded yet
Did I forget to do something?

Looking forward to any solutions.

Thanks,

Steve.

Romantique Tp
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Re: 9.5.1 Update Problem With Halion

Post by Romantique Tp » Fri Feb 09, 2018 7:13 am

The update you downloaded was for the full version of Halion Sonic 3, not the Halion Sonic SE 3 included with Cubase. Please read carefully.

This is the right update for you:
https://www.steinberg.net/en/support/do ... _se_3.html
Every time someone says "it must be easy to add/fix", a programmer dies.

Cubase Pro and Wavelab Pro (latest), Windows 7 Ultimate 64-bit, MSI Z87-G45 GAMING, i5 4690k, GeForce GTX 760, almost every Steinberg plugin and expansion, Trilian, Komplete 10, etc etc etc etc

SteveH
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Re: 9.5.1 Update Problem With Halion

Post by SteveH » Fri Feb 09, 2018 10:27 am

Thank-you. I uninstalled the full version, and then reinstalled SE 3 and the update. I am still getting an error pop-up when launching Cubase.

Screengrab attached.
Capture2.JPG
(46.65 KiB) Not downloaded yet
I have located files with some of the names mentioned in the following folder:

C:\Users\SWH\AppData\Roaming\Steinberg\Content\VST Sound

but deleting them just causes a sequence of pop-ups.

I put them back.

Here is a grab of the some of the existing folders
Capture3.JPG
(37.38 KiB) Not downloaded yet
How can I get rid of the error messages?

Thank-you.

Romantique Tp
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Re: 9.5.1 Update Problem With Halion

Post by Romantique Tp » Fri Feb 09, 2018 10:37 am

Did you also remove the Halion Sonic Content (not Halion Sonic SE Content)?
Every time someone says "it must be easy to add/fix", a programmer dies.

Cubase Pro and Wavelab Pro (latest), Windows 7 Ultimate 64-bit, MSI Z87-G45 GAMING, i5 4690k, GeForce GTX 760, almost every Steinberg plugin and expansion, Trilian, Komplete 10, etc etc etc etc

SteveH
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Re: 9.5.1 Update Problem With Halion

Post by SteveH » Fri Feb 09, 2018 11:03 am

Yes. With Revo Uninstaller. Here is a screengrab of the remaining relevant programs:
Capture4.JPG
(29.11 KiB) Not downloaded yet

Romantique Tp
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Re: 9.5.1 Update Problem With Halion

Post by Romantique Tp » Fri Feb 09, 2018 11:18 am

At this point it might be easier to just reinstall everything. Delete your "C:\Users\{{USERNAME}}\AppData\Roaming\Steinberg\Content" folder and reinstall Cubase again using the full Cubase installer downloaded from the Steinberg Download Assistant. Make it reinstall everything.

You'll get a different error message when starting up Cubase and Halion Sonic SE. Just click "Remove".
Every time someone says "it must be easy to add/fix", a programmer dies.

Cubase Pro and Wavelab Pro (latest), Windows 7 Ultimate 64-bit, MSI Z87-G45 GAMING, i5 4690k, GeForce GTX 760, almost every Steinberg plugin and expansion, Trilian, Komplete 10, etc etc etc etc

SteveH
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Re: 9.5.1 Update Problem With Halion

Post by SteveH » Fri Feb 09, 2018 9:15 pm

I actually began that process immediately after sending my previous message. Of course, all is back to normal, except for my sound card driver, which I am about to troubleshoot now. Thanks for your help.

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dlion16
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Re: 9.5.1 Update Problem With Halion

Post by dlion16 » Sat Feb 10, 2018 7:12 pm

I un/re installed, now I get the find missing samples window looking for lost groove agent se 4 library.
Any ideas?
Focusrite Scarlett 6i6 2nd Gen.
KRK Rokit 5 Speakers
INTEL I7-3820 3.6 GHZ; 32GB RAM
Windows 10 Home 64-bit
2 Internal SSD Drives, 3 External USB drives.

Romantique Tp
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Re: 9.5.1 Update Problem With Halion

Post by Romantique Tp » Sat Feb 10, 2018 7:32 pm

Just reinstall Cubase using the full installer and it should work.
Every time someone says "it must be easy to add/fix", a programmer dies.

Cubase Pro and Wavelab Pro (latest), Windows 7 Ultimate 64-bit, MSI Z87-G45 GAMING, i5 4690k, GeForce GTX 760, almost every Steinberg plugin and expansion, Trilian, Komplete 10, etc etc etc etc

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