Cubase 9.5.20 maintenance update

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WayneD
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Re: Cubase 9.5.20 maintenance update

Post by WayneD » Fri Mar 30, 2018 5:52 pm

WayneD wrote:
Sat Mar 24, 2018 5:21 pm
WayneD wrote:
Wed Mar 21, 2018 5:06 pm
WayneD wrote:
Tue Mar 20, 2018 2:18 pm


Thanks Maincat. I didn't know that. Will give it a shot. A friend of mine also mentioned that it's possible the update also had an effect on my graphics card too. Unfortunately, it is an AMD Radeon HD 6450...legacy and not supported anymore. Also, he mentioned to check my drivers for my disk mgmt. I am also going to check my bios as well.

Thanks for the info. Will give it a shot and update. I seem to the the only one with this issue. My box is from 2013 so, that could also be an issue.
Maincat, I tried turning off the AV which produced no changes in performance. Thanks for the tip. I did end up updating my Eset to v11 too, just to make sure I was covering all the bases of your suggestion.

As I mentioned earlier, prior to the Win10 update, my suspect project was working fine. Fine meaning, no performance issues with 10 VSTi's running (which, to me, doens't seem like a lot compared to some power users here) and multiple plugins on each audio output along with automation on the channels as well as the VSTi's. I had also installed 9.5.20, right after the Win10 update, started experiencing these performance issues which led to these posts.

Today, I started going backward trying to nail down the problem. I re-installed my Waves bundle...no changes. This was obviously happening on VSTi outputs, so I froze the VSTi's. Problem solved. Performance meter went back to normal levels at about 45-50% and I could work on individual audio outputs as needed.

I am glad it was a simple solution. It seems that that should be obvious. But it wasn't necessary prior to update. I never really expected the Win10 update and a Cubase update to have such a profound impact together. This has never happened before, everything's always been seamless. I know every box is different, which makes it tremendously difficult to say some thing specifically caused such and such a result.

Moving on. This post is here in case someone else has a similar issue.
Still can't seem to shake this lock up problem I am having. Maybe the hotfix will help, but I am thinking I may need to start looking at the condition of hard drives etc.

One thing I'll note here, today while trying to work this out, I opened 5 FX tracks and added some plugs to them. No problems. You'll recall I mentioned a particular VSTi output that has been triggering the lock ups. THis VSTi is positioned in the project window below the master buss. I moved it down there to be visible, yet out of the way. Going to move it up above the master and see what happens.

More later.
Position of track was not an issue. I then went to checking VSTs for updates. Turns out, the dll the Addictive Drums needed repair and all other VSTi's checked out ok.

Never did come to a conclusive answer for any of this. Ended up freezing everything, including channels, rather than just instruments or some of them on the offending project. Which I have to admit, I pushed resources to the max on it and I may have gone over the edge and not realized it.

It's always crazy when these things happen and there is no clear reason for something. But the occurrence of an issue happens right after some easily identifiable events. Not the first time something crazy has happened and then gradually worked itself out or, something was worked out in order to move forward. But, as I said, I pushed the box pretty hard and it could be I caused it.
W
____________
Cubase 9.5.20/64
Win10 1709/64
16GB RAM
Intel i5-3570K@3.4Ghz
AMD Radeon HD6450
Yamaha 01V96i
Waves
Reason 6.5.3/64
NI Komplete
MOTU Micro Express
Kontakt 5

ChamomileShark
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Re: Cubase 9.5.20 maintenance update

Post by ChamomileShark » Fri Mar 30, 2018 7:25 pm

Matthias Quellmann wrote:
Wed Mar 21, 2018 5:30 pm
Hi all,

Just a quick status update: We have decided to release a hot fix mainly for the "track import" and the "inserts graphical" issues. I will let you know as soon as we have the exact release date, but we are aiming for a release in about 2 weeks.

Cheers,
Matthias
Excellent, thanks.

Maincat
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Re: Cubase 9.5.20 maintenance update

Post by Maincat » Thu Apr 05, 2018 11:36 am

ChamomileShark wrote:
Fri Mar 30, 2018 7:25 pm
Matthias Quellmann wrote:
Wed Mar 21, 2018 5:30 pm
Hi all,

Just a quick status update: We have decided to release a hot fix mainly for the "track import" and the "inserts graphical" issues. I will let you know as soon as we have the exact release date, but we are aiming for a release in about 2 weeks.

Cheers,
Matthias
Excellent, thanks.
Is there any further news about the release date?
Steve
Cubase Pro 9.5.30, Windows 10 Pro 64 Bit Version 1709, 8 Gig RAM, AMD Phenom II 955 BE X4, 27" Acer LCD, GX460, Steinberg UR242, Yamaha KX8, Nektar LX88, Shure SM58, Yamaha HS50Ms with Yamaha HS8M Sub., Yamaha HPH-MT7W Headphones, Kontakt 5.7.3, The Grand 3.1, Neo Soul Keys, Groove Agent 4, WaveLab Elements 9.5, ASUS Nexus 7 2013, Android 6.0, Cubase IC PRO and lots of other stuff.

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Matthias Quellmann
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Re: Cubase 9.5.20 maintenance update

Post by Matthias Quellmann » Thu Apr 05, 2018 11:54 am

Maincat wrote:
Thu Apr 05, 2018 11:36 am
ChamomileShark wrote:
Fri Mar 30, 2018 7:25 pm
Matthias Quellmann wrote:
Wed Mar 21, 2018 5:30 pm
Hi all,

Just a quick status update: We have decided to release a hot fix mainly for the "track import" and the "inserts graphical" issues. I will let you know as soon as we have the exact release date, but we are aiming for a release in about 2 weeks.

Cheers,
Matthias
Excellent, thanks.
Is there any further news about the release date?
Great intuition! The update just went online the minute you wrote your post. We are just waiting for the news on the homepage to show up and then I will post the official statement in the forum later today.

The updates are available in the steinberg download assistant and in the support area:

Download Cubase Pro 9.5.21
Matthias Quellmann - Senior Marketing Manager
Steinberg Media Technologies GmbH
Hamburg, Germany
Checkout Steinberg on YouTube, Twitter and Facebook!

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Prock
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Re: Cubase 9.5.20 maintenance update

Post by Prock » Thu Apr 05, 2018 12:36 pm

Thank you.

Please consider updating your standard work procedures to include updating the Steinberg Hub too. ;)

Regards 8-)
PRock Studio

DAW: Cubase Pro 9.5.30, OS: Win 10 Pro x64, CPU: Intel Core i7 4700K @ 4.0GHz, RAM: 32GB/DDR4/2800MHz, Graphics: 4GB GeForce GTX 960, Mobo: MSI Z170A Gaming Pro Carbon, AI: PreSonus Studio 192 Mobile, Mic Preamp: PreSonus TubePre, Headphone Amp: PreSonus HP4, Studio Monitors: Mackie MR5, 3rd Party VSTs: VB3, SampleTank 3, Amplitube 4, Miroslav Philharmonik 2, EZDrummer 2

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Maincat
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Re: Cubase 9.5.20 maintenance update

Post by Maincat » Thu Apr 05, 2018 12:52 pm

Thanks Matthias,

Downloaded, installed without an issue. Track Import fixed - great!! Maybe it's just me, but it seems faster too.

Danke.
Steve
Cubase Pro 9.5.30, Windows 10 Pro 64 Bit Version 1709, 8 Gig RAM, AMD Phenom II 955 BE X4, 27" Acer LCD, GX460, Steinberg UR242, Yamaha KX8, Nektar LX88, Shure SM58, Yamaha HS50Ms with Yamaha HS8M Sub., Yamaha HPH-MT7W Headphones, Kontakt 5.7.3, The Grand 3.1, Neo Soul Keys, Groove Agent 4, WaveLab Elements 9.5, ASUS Nexus 7 2013, Android 6.0, Cubase IC PRO and lots of other stuff.

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Matthias Quellmann
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Re: Cubase 9.5.20 maintenance update

Post by Matthias Quellmann » Thu Apr 05, 2018 1:00 pm

Prock wrote:
Thu Apr 05, 2018 12:36 pm
Thank you.

Please consider updating your standard work procedures to include updating the Steinberg Hub too. ;)

Regards 8-)
The HUB will be updated within the next hours as well. No worries.
Matthias Quellmann - Senior Marketing Manager
Steinberg Media Technologies GmbH
Hamburg, Germany
Checkout Steinberg on YouTube, Twitter and Facebook!

Fräulein Rührig
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Re: Cubase 9.5.20 maintenance update

Post by Fräulein Rührig » Thu Apr 05, 2018 3:36 pm

Checked "track-import" and "truncated inserts": Both issues seem to be fixed. Great work. Thanks

ChamomileShark
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Re: Cubase 9.5.20 maintenance update

Post by ChamomileShark » Thu Apr 05, 2018 5:05 pm

hi, I tried the import tracks from files and got a crash. I tried another project and it worked. Can I get someone to look at the crash dump to see what caused it please? I get an invalid file extension if I try and attach it here.

vaptorx
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Re: Cubase 9.5.20 maintenance update

Post by vaptorx » Fri Apr 06, 2018 9:15 pm

J-S-Q wrote:
Thu Mar 08, 2018 4:12 pm
Thanks for the update but disappointing to see the Eucon/VCA bug still not fixed (unable to mute VCAs from the control surface). Been waiting for this to be resolved since 8.5.

viewtopic.php?f=253&t=108110&p=697749&h ... on#p697749
Same Here, Come on Steinberg !

topaz
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Re: Cubase 9.5.20 maintenance update

Post by topaz » Tue May 15, 2018 7:23 pm

Hi Matthias, does this mean Alias links (Mac) also are not supported in Cubase Pro 9.5 ?
Matthias Quellmann wrote:
Mon Mar 12, 2018 4:12 pm
Currently Cubase does not support symbolic links. But it's on our list.
Cubase 9
Live 9
OSX

phoneticsound
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Re: Cubase 9.5.20 maintenance update

Post by phoneticsound » Wed May 16, 2018 1:26 am

9.5.21 will not install for me, I only get "setup stopped working"!!

I came here to get 9.5.2 but it only takes me to the latest update page. Can I not get 9.5.20 update anymore?

thanks!

nikhollis
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Re: Cubase 9.5.20 maintenance update

Post by nikhollis » Sat Jul 21, 2018 12:48 pm

Bump. I really would like to get my track area to look like this again (BLACK) rather than various shades of grey, anyone able to help?
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Cubase 9 Pro on Windows 10. Focusrite Scarlett 18i8 (1st generation), i7-6700, Asus-Z170A, 32GB RAM, 256GB SSD, 1TB HD, Waves Gold Bundle + extra Waves plug-ins, Steinberg Absolute 2 collection, SE Electronics Z3300a mic. 3 helpful cats.

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