error message

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error message

Post by msrsnm4mstnbrgfrm » Tue Aug 01, 2017 5:27 pm

Hi! Is anyone familiar with this error message in regards to logging in to Cubase LE AI Elements 9: "This Steinberg product does not support "Basic and High Contrast Themes" on Windows operating systems. Please use one of the 'Aero' themes that you can set in the windows control panel?
I would definitely welcome any feedback on this.

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Re: error message

Post by Martin.Jirsak » Thu Aug 03, 2017 5:58 pm

Hi and welcome,

You are on Windows 7, right? Yes, this is described in the Steinberg Knowledge base article.
Martin Jirsak
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Re: error message

Post by Janaiah » Sat Aug 26, 2017 7:59 am

I tried to disable the aero themes in the windows services and it solved the
problem with Cubase 8. Maybe it would do the same with Cubase 9?

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Re: error message

Post by gtobobb » Wed Dec 27, 2017 4:29 pm

I tried this and I don't have but 15 items to select from in the visual settings. I even went into registry to show all the items an still don't see what I'm supposed to check mark. ... theme.html Any help would be greatly appreciated. Win 7 pro, Cubase free version 9.5, I have no video card, no sound card. Haven't needed one so far. Intel i7 4790 ssd drives and chip supportsdirect x 11.2 / 12. I have produced Bluray disks from our HD video camera with no problems too. I've never had so much trouble as I'm having now with software..

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Re: error message

Post by Grim » Wed Dec 27, 2017 6:18 pm

it's not at all clear what you don't have but 15 items??
Have you arrived at the same settings window shown in the link?
So now what's the're missing some entries in the list? If so which ones?
Can you screencap what you see?
i7 5820k @3.7Ghz, 16Gb, W10Pro, Cubase 9.0x, Cubase 8.5.x, Audient iD22, Zoom UAC-2, Wavelab Elements 9.x, Nektar Impact GX61

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