Activating a new license

Interested in Cubase Pro 9, Cubase Artist 9 or Cubase Elements 9? Having questions regarding the update or upgrade to the latest version? Please post here!
Post Reply
james m
New Member
Posts: 1
Joined: Mon Apr 09, 2018 3:03 am

Activating a new license

Post by james m » Mon Apr 09, 2018 3:11 am


I have just bought V9 and received a long digit activation key. When I try to enter this, I get the message "Activation Code not found. Make sure that the code has been entered in the eLicenser Control Center." Looking at the instructions, this requires a piece of software, but I have not got this software and cannot find where to download it.

I would be grateful if someone could help.


User avatar
Senior Member
Posts: 1652
Joined: Sat Sep 10, 2011 10:50 am
Location: UK.

Re: Activating a new license

Post by planarchist » Mon Apr 09, 2018 9:28 am

Not sure where you're putting the activation code if you haven't got the eLicence Contol Software but anyway, the link for it can be found here: ... enser.html

Additionally it would be useful to know exactly which version you're trying to License...9/9.5, Pro, Artist, Elements and your computer's OS. If it's Artist or Pro I assume you're aware that you also need a USB eLicenser.

Cubase Pro 9.5.21, Abs.Collec.3, i7 4770K 3.5GHz, 32 Gig RAM, Windows 10 Pro 64 bit, Steinberg CI2+, S'berg Midex 8.
Cubase Pro 9.5.30, Abs.Collec.3, i7 920 2.67Ghz , 24Gig RAM, Windows 7 Ult 64 bit SP1, Yamaha THR5.

Cubase Elements 9.40 on Windows 10 Laptop, i7-2760QM 8Gig RAM, Sonic Port VX.
Cubasis 2.5 iPad Mini 4 64GB

Post Reply

Return to “Presales”

Who is online

Users browsing this forum: No registered users and 1 guest