How to report a “BUG” in Cubase

Use this forum for an overview of issues and to report new ones.
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Guillermo
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How to report a “BUG” in Cubase

Post by Guillermo » Thu Jul 21, 2016 3:33 pm

Hello all,

to report a bug with Cubase, please start a new topic in the Cubase Pro 9 | Cubase Artist 9 | Cubase Elements 9 ‹ Issues forum.
In order to make the issue forums manageable, please follow these easy rules:
  • 1. Before you post a new report, please use the search function to look out for an already existing bug report. Maybe there is already a solution to your issue. If you find an existing report with the same bug please reply to this thread and confirm the bug instead of creating a new report. Please also make sure to consult the Cubase version history, which includes an issue & solutions subsection. If the bug you are confronted with is already listed there, it is not necessary to re-post.

    2. One report should include one bug. If you want to report several bugs, please create separate posts for it.

    3. The thread title should reflect a short description of the issue.

    4. The post must include steps to reproduce the issue. Here is an example:
    • 1. Create empty project
      2. Add an audio track
      3. Arm "record-enable" on track
      4. Hit record button
      -> Result = crash
    5. The report must include detailed information about your system, OS, Cubase version used and a listing of any 3rd party plug-in involved.

    6. If not mentioned specifically, reports listed here are valid for both Cubase Pro 9/Cubase Artist 9/Cubase Elements 9 and/or operating systems like macOS/Windows.
Please note:
Please avoid extensive usage of "bumping" and putting multiple bugs into one topic, it is hardly manageable to respond to such topics then. The bug should be ideally confirmed by other forum members to exclude a single system glitch.


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Guillermo Navarrete, Online Product Specialist
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