Render audio click crashes Cubase 9.5 on El Capitan!

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Big Scottish Bloke
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Render audio click crashes Cubase 9.5 on El Capitan!

Post by Big Scottish Bloke » Fri Nov 24, 2017 1:23 pm

Hi,

Rendering an audio click is a function I desperately want to use, but on my imac which is running el capitan 10.11.6, it crashes every time...any thoughts anyone?
Sierra was making my imac run very hot, which is why I went back to El capitan.

Thanks!

BSB

Imac 2011
quad core 32gb ram
RME Babyface Pro

Martin.Jirsak
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Mon Nov 27, 2017 1:58 pm

Hi,

Could you share the crash file (via Dropbox o similar), please? You can find it in the macOS Console utility.
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by smartassmusic » Fri Dec 22, 2017 12:25 pm

Any news on this? I'm having the same problem on windows 10
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Fri Dec 22, 2017 12:29 pm

Hi,

No crashlog, no news.

Sorry, I cannot guess, where it is. It's good to get a data (the crashlog) to have a look, where does it crash. Thanks.
Martin Jirsak
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by smartassmusic » Fri Jan 05, 2018 3:02 pm

Can anybody help with this? It's a real pain!
Mine is crashing on Windows 10 - render audio click
I have crash dump reports but it won't let me upload them.
Thanks!
Attachments
Cubase Error.JPG
(85.5 KiB) Not downloaded yet
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Fri Jan 05, 2018 3:33 pm

smartassmusic wrote:
Fri Jan 05, 2018 3:02 pm
Mine is crashing on Windows 10 - render audio click
I have crash dump reports but it won't let me upload them.
Hi,

ZIP/RAR the crashdump, and attach it here, please.
Martin Jirsak
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by smartassmusic » Fri Jan 05, 2018 3:48 pm

Ah, that's how! Thank you.
There's 3 crash reports here, all related to the same click audio render....
Attachments
Audio_Click_Render_Crashes.zip
(716.44 KiB) Downloaded 35 times
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by smartassmusic » Fri Jan 05, 2018 3:52 pm

I should add that it's not crashing on every project I'm working on......but about 50% of them.
Incredibly useful when it works!
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Fri Jan 05, 2018 4:04 pm

smartassmusic wrote:
Fri Jan 05, 2018 3:52 pm
I should add that it's not crashing on every project I'm working on......but about 50% of them.
Incredibly useful when it works!
That's interesting info. Can you see any similarities on the projects where does it crash?
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by smartassmusic » Fri Jan 05, 2018 4:41 pm

I have 6 projects that I'm working on and they all started with the same template although now they have vastly different sounds/VSTs.
I noticed that one of the projects (which crashed) had some weird tempo points inserted (BPM 1 at approx 4125 bars etc). I've no idea how they got there but I deleted the weird tempo info and it still crashed.
I'm generally using:
EastWest Composer cloud VST (Mainly orchestral stuff/Strings/Percussion, some guitars),
Spectrasonics Keyscape,
Halion Strings
Steinberg synths
It's all VST rendered to audio too.
The PC is all up to date + latest Cubase 9.5, I7 processor, 32GB ram.
When the audio click render works it saves a ton of time!
Thanks!
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by leonardm » Thu Jan 11, 2018 10:50 am

Hi

Same here, with a Windows 10 regularly updated. And Cubase 9.5.10.

There are two possibilities :
- it basically crashes (but a file "Audio click.wav" is created in the Audio folder)
- it generates an audio click file too long, with some very strange noises at the end of the file

Here are a crashdump with a really simple CPR file (tempo track + signature track > attempt to render it)
Attachments
Render Tempo Crashdump.zip
(158.55 KiB) Downloaded 36 times
Leonard Mule, sound engineer / producer
www.poissonbarbu.com / www.leonardmule.com
Cubase Pro + Win 10 (both last update)

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Thu Jan 11, 2018 12:16 pm

Reported.
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by leonardm » Wed Jan 17, 2018 12:12 pm

Hello Martin,
I just reinstalled Cubase 9.5.10 from scratch this morning because I had too many crashes, freezes, issues since the 9.5 / 9.5.10 versions.
I tried something with the <Render audio click from the signature track>, please have a look to the 2 projects attached :
The "Alright" project includes a simple fixed tempo track (120bpm 4/4), there is nothing wrong with the rendered Audio-Click file
The "Buggy" project includes a tempo track with just one variation (106bpm) and as you can see, the rendered Audio-Click file has not the right length.
Attachments
render click issue.zip
(101.81 KiB) Downloaded 35 times
Leonard Mule, sound engineer / producer
www.poissonbarbu.com / www.leonardmule.com
Cubase Pro + Win 10 (both last update)

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Wed Jan 17, 2018 1:13 pm

leonardm wrote:
Wed Jan 17, 2018 12:12 pm
Hello Martin,
I just reinstalled Cubase 9.5.10 from scratch this morning because I had too many crashes, freezes, issues since the 9.5 / 9.5.10 versions.
I tried something with the <Render audio click from the signature track>, please have a look to the 2 projects attached :
The "Alright" project includes a simple fixed tempo track (120bpm 4/4), there is nothing wrong with the rendered Audio-Click file
The "Buggy" project includes a tempo track with just one variation (106bpm) and as you can see, the rendered Audio-Click file has not the right length.
Hi,

Could you send the crash log file, please?
Martin Jirsak
http://www.cubase-training.com/EN/

Cubase Pro (last officially supported version all the time)
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by leonardm » Wed Jan 17, 2018 3:37 pm

There's no crash in this case : please look at the "buggy" cpr file. Inside, you'll find a bad length rendered Audio-Click file. Locators are from bar 1 to 5, and the file ends before the bar 5.
Leonard Mule, sound engineer / producer
www.poissonbarbu.com / www.leonardmule.com
Cubase Pro + Win 10 (both last update)

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Thu Jan 18, 2018 1:11 pm

Hi,

1) I would recommend to not hijack this thread. This is something else, not a crash while rendering click. Please, make a new thread.

2) I cannot reproduce it on my side, the click is rendered OK. Do you use the 9.5.10 update, please?
Martin Jirsak
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by leonardm » Thu Jan 18, 2018 9:34 pm

I'm not hijacking anything...
I'm just tryin to help to find the cause of the crash by sending another example linked to the same problem...
Sometimes it crashes, sometimes it render a bad length file. That's it.
Yes I'm using 9.5.10
Leonard Mule, sound engineer / producer
www.poissonbarbu.com / www.leonardmule.com
Cubase Pro + Win 10 (both last update)

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Thu Jan 18, 2018 10:19 pm

leonardm wrote:
Thu Jan 18, 2018 9:34 pm
I'm not hijacking anything...
I'm just tryin to help to find the cause of the crash by sending another example linked to the same problem...
Sometimes it crashes, sometimes it render a bad length file. That's it.
Yes I'm using 9.5.10
I'm sorry. I'm just afraid someone who will search for the symptoms you have, will not find it. And actually I have a feeling, there is already another thread about this symptoms you described. And I don't think it's linked with the crash. I would consider it as the same.

Anyway... Could you try in the Safe Start Mode? Is it always reproducible on your machine?
Martin Jirsak
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by leonardm » Sun Jan 21, 2018 8:47 pm

Yes, as I said, I reinstalled Cubase from scratch (deleting everything Steinberg / Cubase related in AppData, Program, etc.) and it was the same
Leonard Mule, sound engineer / producer
www.poissonbarbu.com / www.leonardmule.com
Cubase Pro + Win 10 (both last update)

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Sun Jan 21, 2018 9:07 pm

Reinstallation is something else. Did you try in Safe Start Mode, please?
Martin Jirsak
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by leonardm » Mon Jan 22, 2018 7:59 am

Which option of Safe Start Mode : using my preferences / disable preferences / delete preferences ?
Leonard Mule, sound engineer / producer
www.poissonbarbu.com / www.leonardmule.com
Cubase Pro + Win 10 (both last update)

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by leonardm » Mon Jan 22, 2018 8:10 am

(with "using my preferences", the project buggy.cpr gives the same result, bad length file)
Leonard Mule, sound engineer / producer
www.poissonbarbu.com / www.leonardmule.com
Cubase Pro + Win 10 (both last update)

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Mon Jan 22, 2018 9:24 am

leonardm wrote:
Mon Jan 22, 2018 7:59 am
Which option of Safe Start Mode : using my preferences / disable preferences / delete preferences ?
- My Preferences = your current custom preferences, i.e. no change.
- Disable Preferences = It will be disabled for this one runtime. Once you start Cubase next time, you will use your custom preferences. This is good for testing.
- Delete Preference = It deletes your custom preferences and you will start with fresh factory preferences by now.
Martin Jirsak
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macOS (last update)

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by leonardm » Mon Jan 22, 2018 9:27 am

Dear Martin,
I was just asking which mode you wanted me to try, I know how to read :-)
I'll try the "disable" option now.
Leonard Mule, sound engineer / producer
www.poissonbarbu.com / www.leonardmule.com
Cubase Pro + Win 10 (both last update)

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by leonardm » Mon Jan 22, 2018 9:31 am

Same behavior, bad length
Leonard Mule, sound engineer / producer
www.poissonbarbu.com / www.leonardmule.com
Cubase Pro + Win 10 (both last update)

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