Render audio click crashes Cubase 9.5 on El Capitan!

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Mon Jan 22, 2018 10:47 am

Interesting. Are you on Mac or Windows (could you attach the basic info to the signature, please)?
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Sugar » Tue Jan 23, 2018 2:41 am

I'm on a Mac (10.12.6).
"Render audio click" either crashes Cubase 9.5.10 or creates a file with just noise in the first bar.

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Tue Jan 23, 2018 7:50 am

Sugar wrote:
Tue Jan 23, 2018 2:41 am
I'm on a Mac (10.12.6).
"Render audio click" either crashes Cubase 9.5.10 or creates a file with just noise in the first bar.
Hi,

Could you try in Cubase Safe Start Mode, please? Could you share some crash files (located in mac OS Console)?
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Sugar » Tue Jan 23, 2018 7:59 am

sure, here's a recent crash report:

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Tue Jan 23, 2018 9:12 am

Resolved and set to Steinberg. Could you please try in Safe Start Mode (just for the info). Thanks
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Sugar » Tue Jan 23, 2018 8:15 pm

Render Audio Click in Safe Start Mode still produces noise in the first bar, I wasn't able to make it crash though.
What did you mean by "resolved"? Did you find a repro?

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by RomeBone » Thu Jan 25, 2018 10:50 am

I've got the same problem on Windows10. It also produced a noise either at the beginning or the end while it was working. Now it just crashes. Already sent 2 dmp files to support. This feature is why I upgraded to 9.5 and it doesn't work. Will look into Safe Start Mode, never tried it.

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Thu Jan 25, 2018 10:56 am

Hi,

Could you share the crash dumps here too, please?
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by RomeBone » Thu Jan 25, 2018 11:18 am

I just tried in Safe Start Mode and got the same results. I've got 2 new crash dumps from this morning. I tried adding them to this message but got an invalid file extension error (both drop and drag and add files..)

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by RomeBone » Thu Jan 25, 2018 11:47 am

Ok, found I had to zip. Here they are.
Thanks
Attachments
Cubase 9.5.10.79 64bit 2018.1.25 .zip
(384.42 KiB) Downloaded 22 times

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Thu Jan 25, 2018 3:59 pm

RomeBone wrote:
Thu Jan 25, 2018 11:47 am
Ok, found I had to zip. Here they are.
Thanks
Thank you. If I'm right, this bug should be fixed in the next Cubase update.
Martin Jirsak
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by leonardm » Thu Jan 25, 2018 4:10 pm

May you be right then ! :-)
Leonard Mule, sound engineer / producer
www.poissonbarbu.com / www.leonardmule.com
Cubase Pro + Win 10 (both last update)
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by RomeBone » Thu Jan 25, 2018 4:27 pm

Any idea how far off that might be? I really need those click sounds for my projects. It's the main reason I upgraded.
Thanks

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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by leonardm » Mon Feb 19, 2018 8:09 am

10 days ago, an admin wrote in this forum : "The issue is known and reproducible. It is currently set to be fixed with the next maintenance update. It might take some weeks for it to be released though..."
Leonard Mule, sound engineer / producer
www.poissonbarbu.com / www.leonardmule.com
Cubase Pro + Win 10 (both last update)
(laptop) Clevo P17SM-A + i7 4710MQ + RAM 8 Go + Steinberg UR824 + Intel HD4600 + Nvidia GTX880M + UAD Sat Quad
(desktop) Asus P7P55D + i5 750 + RAM 12 Go + Motu 2408 mk3 + Radeon HD5750 silent + UAD Pci-E Solo/Duo
(softwares) PT 2018 + UAD + Soundtoys + VSL + EW + Toontrack + iZotope + Melda + Waves + misc

Martin.Jirsak
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by Martin.Jirsak » Fri Mar 09, 2018 9:37 am

Hi,

Should be fixed now, in Cubase 9.5.20.
Martin Jirsak
http://www.cubase-training.com/EN/

Cubase Pro (last officially supported version all the time)
macOS (last update)

leonardm
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Re: Render audio click crashes Cubase 9.5 on El Capitan!

Post by leonardm » Sat Mar 10, 2018 3:58 pm

Are you sure ? In the version history pdf, there is no mention of it.
Leonard Mule, sound engineer / producer
www.poissonbarbu.com / www.leonardmule.com
Cubase Pro + Win 10 (both last update)
(laptop) Clevo P17SM-A + i7 4710MQ + RAM 8 Go + Steinberg UR824 + Intel HD4600 + Nvidia GTX880M + UAD Sat Quad
(desktop) Asus P7P55D + i5 750 + RAM 12 Go + Motu 2408 mk3 + Radeon HD5750 silent + UAD Pci-E Solo/Duo
(softwares) PT 2018 + UAD + Soundtoys + VSL + EW + Toontrack + iZotope + Melda + Waves + misc

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