USB Microphone not recognized

I’ve tried many different ways to use an external mic with Cubase Elements 9.5, with no success. Using the generic low latency ASIO driver, the only microphone I can see is the one already built into my laptop:
2018-09-16 (3).png
In the Control Panel, it recognizes the outputs associated with both of the mics I’ve tried, but won’t seem to recognize them as inputs. If I switch to a different audio driver (ASIO4ALL), it recognizes the devices but I get no audio whatsoever when trying to record with them.


What am I missing? Thanks.

Screenshots glitchy - trying again.