UI glitch

[misohoza]

Just installed Halion 6.

What happened to tab buttons?
(sound, zone, edit...)

And there's more. (second attachment)

Shall I trash the preferences?

UI.PNG

(175.22 KiB) Not downloaded yet

UI 2.PNG

(169.59 KiB) Not downloaded yet

[Home Studio 87]

Same here....

[jovemprogramador]

Me too

[The Sarge]

when will those Tabs glitch?

due to less time yesterday (and sleeping neighbours last night) I couldn´t use/try really, just checked if Cubase 8.5.20 will find and show it. made instrument-track, klicking on every tab, and everything fine - Win7(!)

[SqueekSqueek]

Hm, I spent like 12 hours already with Halion 6 and didn't encounter it.

Can you give me a few hints how I can try to reproduce it?

[debugger]

Hi,

are your operating systems AND graphic card drivers up to date?

Which graphics cards do you use?

[misohoza]

It's been like that constantly since installing.
Even after reinstall and deleting the preferences.
It's not the case of sometimes happens, or happens when I do something.
So there are no steps to reproduce it that I know of.

Regarding the graphics card, I'm using the integrated Intel HD 3000 and as far as I know the drivers are up to date.

[stralner]

Be too, but at random though!

[eli_lilly]

I wonder if you're running out of memory. I've seen similar things in UI libraries when they run low on resources, where they fail to render properly.

-E

[valsolim]

Hello,

indeed, this glitch seems GPU related: I have exactly the same issue on my laptop with Intel Core i5-2430M and integrated Intel HD Graphics 3000. However, my desktop with Intel Core i5 and NVIDIA Geforce GTX 950 does not suffer from this problem. Both systems are Windows 10 Pro 64bit.

--
Miloslav

[Tyaetsch]

Same here, no letters, text etc.

Win10, no graficcard, integrated intel grafic.

Tyaetsch

[jovemprogramador]

I'm using Windows 10 64bits drivers is update, Halion standalone.

[stralner]

I have found the solution:

If you have a screen set from Halion 5, Halion 6 does not replace it. It leads to wierd screens not updated, pitch errors, dull sounds and much more. This only happen if you upgrade fra Halion 5.

Fix: Select the Default/factory screen set and you are done

[jovemprogramador]

I Will to try, thanks.

[mahoni]

Hi everybody,

we can confirm two issues!
The one strlner found is different to the issue of misohoza.
It only happens randomly and we already have a fix for this.

The one of misohoza seems to be specific to the Intel HD graphics devices of the first and second generation.
We found a computer to reproduce this issue and we are after it.

ciao
Martin

[stralner]

Fix is a little more than just use the factory screen set, It solved most issuses, but not all of them. This fix does, So until an update is comming here is the final fix. I think only works for Halion 6 updates:

Go to C:/dokuments/Steinberg/Halion 6/sub presets/editor/Screen sets that is where the screen sets are. Rename the editor folder Old editor for safe keeping.

Now go to: C:/Programdata/Steinberg/Halion 6/Sub presets/editor and copy this(Editor)to the path in Dokuments: C:/dokuments/Steinberg/Halion 6/sub presets/editor

Now open Halion 6 and pick the factory screen set then save as default and close Halion, now it will work as it is ment to.
Or it does for me any way!!!

God luck

[valsolim]

we can confirm two issues!
The one strlner found is different to the issue of misohoza.

Thanks a lot, Martin! That's great that you were able to reproduce and identify those issues. We are looking forward to the fixes!

Best regards
--
Miloslav

[jovemprogramador]

C:/Programdata/Steinberg/Halion 6/Sub presets/editor dont exists, the folder C:/Programdata/Steinberg/ content is only
Content and
Download Assistant

[jovemprogramador]

The issue is in standalone only, in Sonar is fine.

[NeliusH]

Hi,

Same problem (the issue of misohoza) here.
Also with Window 10. Halion 5 worked fine but since I updated to 6 the problem is there.
See Steinberg is working on it. Hope it will be solved soon.

By the way, it also occurs in Halion Sonic 3. But will be the same problem i think.
Once it will be fix in Halion 6, Halion Sonic 3 will probably automatically also be fixed.

Best,
Harald

P.S.
@Steinberg: Any idea when we can expect a maintenance update with these bug-fixes?

[Matthias Quellmann]

Hi all,

the issue is caused by an incompatibility with Intel graphic cards and Windows 10.

Here is a list of the supported operating systems for the Intel graphic products:
http://www.intel.com/content/www/us/en/ ... 05526.html

Please make sure that your graphic cards supports Windows 10. We will have a closer look at the issue from the HALion development perspective as well.

[jovemprogramador]

Halion 6 standalone is the only software with this issue, Halion 5 standalone was fine in Windows 10,
Halion 6 in Sonar works too.

[javi]

Hi everyone,

workarounds in a laptop with Intel and NVIDIA graphics adapters:

1. Run NVIDIA Control Panel [*] click on 'Manage 3D Settings', then click on 'Global Settings' tab and then click on the pop-up menu 'Preferred Graphics Processor', there are three options: Auto-select, High performance NVIDIA processor (HPNP) and Integrated graphics. Choose HPNP and click 'Apply' button. Alternately, in 'Manage 3D Settings' the 'Program Settings' tab lets you choose a graphics proccesor for every program, select HPNP for Halion 6

2. In Windows 10 [*] right click on the Halion 6 desktop icon, click on 'Run with graphic processor' and then click on HPNP

In other words, Halion 6 only works fine in my laptop using HPNP it doesn't have to do with standalone or DAW mode. No issue in Halion 5 in the same laptop and OS using every graphic processor so Steinberg should take a look at this issue

I hope that helps

Regards

[*] Windows 10 and NVIDIA Control Panel are installed in my native language so options name could be different in English. Furthermore, NVDIA Control Panel could be different in you computer

[Tyaetsch]

Hello Steinberg,

any chance that this issue (no text with Intel onboard grafics) will be fixed by Steinberg ?
Or must I buy a graficcard for my music-PC (what I dont't want to do).

Tyaetsch

[Matthias Quellmann]

Hello Steinberg,

any chance that this issue (no text with Intel onboard grafics) will be fixed by Steinberg ?
Or must I buy a graficcard for my music-PC (what I dont't want to do).

Tyaetsch

Hi,

if you graphic card is not supported by your operating system, there is nothing we can do on our side.

EDIT: Forget what I have said! There will be solution coming with the HALion 6.0.10 maintenance update. Sorry for the confusion.