Bug Report - hang on exit

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trmupstage
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Bug Report - hang on exit

Post by trmupstage » Sun Nov 26, 2017 4:46 pm

Nuendo 8.1 hangs when closing. I'm using a Lynx Aurora 16 with the latest drivers and the latest build of Windows. I can usually close a project and open another. But, if I close Nuendo, it hangs and never closes. I have to use Task Manager to close it and then it may mess up the audio driver.
Someone else must be seeing this too. I never had so many problems with any build of Nuendo. Nuendo 8.1 doesn't crash as much while the program is running compared to 8.0 but the hand on exit is really very bad.
Nuendo 8.2
Windows 10 Pro 64bit
Nvidia GTX 1050
16GB Ram
Lynx Aurora 16 Thunderbolt
Gigabyte AORUS GA-Z270X-Gaming 7 MOBO

trmupstage
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Re: Bug Report - hang on exit

Post by trmupstage » Mon Jan 08, 2018 6:18 pm

I'm pretty surprised no one else is seeing this. Seems like a very bad bug to me.
Nuendo 8.2
Windows 10 Pro 64bit
Nvidia GTX 1050
16GB Ram
Lynx Aurora 16 Thunderbolt
Gigabyte AORUS GA-Z270X-Gaming 7 MOBO

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Fredo
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Re: Bug Report - hang on exit

Post by Fredo » Tue Jan 09, 2018 8:17 am

If this isn't happening to everybody, then it is not a bug.
At best it is an incompatibility with some specific system/hardware.


Fredo

Oliver.Lucas
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Re: Bug Report - hang on exit

Post by Oliver.Lucas » Tue Jan 09, 2018 11:07 am

Fredo wrote:
Tue Jan 09, 2018 8:17 am
If this isn't happening to everybody, then it is not a bug.
At best it is an incompatibility with some specific system/hardware.


Fredo
Not very helpful, is it? His problems have been introduced with N8, if I understand him correctly.
The only obvious thing that comes to my mind to try to resolve this is maybe trying to see if an older version of the driver works - or stick to N7.1 for the moment since 8.0 and 8.1 are not working for him.
Latest Nuendo on various Macs
Main machine: Hexacore 3.3 Cheese grater with USB3 and RME Raydat, 48GB RAM, Radeon HD 7970, Caldigit FASTA USB C, Intensity Pro, PT HD 11, macOS 10.13

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Fredo
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Re: Bug Report - hang on exit

Post by Fredo » Tue Jan 09, 2018 12:11 pm

Oliver,

Although I didn’t write it down specifically and in detail, I’m saying exactly the same.
Try to find what has changed, and under which conditions it happens of doesn’t happen anymore.
I think that goes without saying.

There is no point in assuming that it is a bug, when there are no others who report the same issue.
I did search the forums and the internal bugbase for similar reports and didn’t found any.
Hence my answer that –for the moment- his issue isn’t considered being a Steinberg bug.

Fredo

CHAOS
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Re: Bug Report - hang on exit

Post by CHAOS » Wed Jan 17, 2018 8:18 am

This happens in Nuendo 7 as well. I do not think this is a bug specific to Nuendo 8... At least for myself, it seems RAM isn't being let go of during the close, and it just hangs there until I force it to close. It is not a maxed out RAM situation either. I have 48 gigs of RAM, and my projects are quite modest in nature. This happens sporadically. While a plug-in seems like a likely issue, it happens on many projects and then also closes fine on the same projects on a different day. I suppose the random occurrence is the troubling aspect for me.
Tune out the humming, turn on the stereo...

Nuendo 7.035 Windows 10 Professional 64-bit CPUSkylake Core i7 (i7-6700, 4 cores/8 threads), 3.4GHz (4.0GHz Max Turbo)MotherboardIntel Z170 ChipsetGraphics/VideoEVGA NVidia GTX1060 6gb Maximum Resolution max 7680x4320@60Hz DP 1.43, HDMI 2.0b, Dual Link-DVI RAM Memory - Included48GB DDR4/2133 MHzMemory - Max64GB (4x16GB)Storage - IncludedSystem - 500GB M.2 Solid State Drive (SATA 6.0 Gb/s), 1 Hot Swap SATA Drive BayStorage - ExpandedAudio - 2 x 2TB Seagate Barracuda (SATA 6.0 Gb/s)

CHAOS
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Re: Bug Report - hang on exit

Post by CHAOS » Fri Jan 19, 2018 11:52 pm

Expanding my original thoughts...it seems I only have a hang on exit when I am on the project for a while. If I just bring a project up and do a mixdown, it closes normally. Something about an extended time creates the issue for me. Always about of 1 Gig of RAM that won't clear, unless that is just what Nuendo uses for its program. I am finding it less to be a plugin issue. I am interested in hearing anyone else's thoughts and experience.
Tune out the humming, turn on the stereo...

Nuendo 7.035 Windows 10 Professional 64-bit CPUSkylake Core i7 (i7-6700, 4 cores/8 threads), 3.4GHz (4.0GHz Max Turbo)MotherboardIntel Z170 ChipsetGraphics/VideoEVGA NVidia GTX1060 6gb Maximum Resolution max 7680x4320@60Hz DP 1.43, HDMI 2.0b, Dual Link-DVI RAM Memory - Included48GB DDR4/2133 MHzMemory - Max64GB (4x16GB)Storage - IncludedSystem - 500GB M.2 Solid State Drive (SATA 6.0 Gb/s), 1 Hot Swap SATA Drive BayStorage - ExpandedAudio - 2 x 2TB Seagate Barracuda (SATA 6.0 Gb/s)

Stevie54
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Re: Bug Report - hang on exit

Post by Stevie54 » Mon Jan 22, 2018 8:57 pm

+1

I let N8 sometimes just sit there opened without a session running.
After say 30min , when I do want to close that N8 instance, it hangs.
And when it happens, I can not kill the Nuendo8 exe in process explorer.
Only quick solution is a system reboot.

S.
Sys 1+2=Intel Core i7-4930K - W10 - RME 9652 - UAD2 - N8.2
Sys 3+4=Intel Core i7-3930K-W10-RMEBabyface-UAD2 - N8.2

paulifra
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Re: Bug Report - hang on exit

Post by paulifra » Fri Apr 27, 2018 3:10 pm

Same problem here. Fresh windows 10 installation on pc, start nuendo 8 , when on exit it hangs.
No other special software installed only norton Internet Security, Halion 5 and the Steinberg mr816csx software and driver, Novation Remote mk 61 SL mk II driver ( No install of Automap software ), still trying to find the problem. With Nuendo 7 i did have the same problem, therefore honnestly speaking upgraded to version 8, with no good result

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fuzzydude
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Re: Bug Report - hang on exit

Post by fuzzydude » Fri Apr 27, 2018 10:11 pm

paulifra wrote:
Fri Apr 27, 2018 3:10 pm
Same problem here. Fresh windows 10 installation on pc, start nuendo 8 , when on exit it hangs.
No other special software installed only norton Internet Security, Halion 5 and the Steinberg mr816csx software and driver, Novation Remote mk 61 SL mk II driver ( No install of Automap software ), still trying to find the problem. With Nuendo 7 i did have the same problem, therefore honnestly speaking upgraded to version 8, with no good result
Running Norton Internet Security on an audio PC! How's that working out for you?
Comps+OS: Macbook Pro's 10.13.4 I PC's - i7's - M2's - SSD's - 128 gigs of ram I Win10 Pro 64 (1709)I Nuendo 8.2.0 I Cubase Pro 9.5.2 Pro I Wavelab 9.5.25 Pro

Umikado
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Re: Bug Report - hang on exit

Post by Umikado » Sat Apr 28, 2018 3:49 am

I have this silly problem, too! And now Nuendo just cannot launch and keeps crashing in the start!!!

paulifra
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Re: Bug Report - hang on exit

Post by paulifra » Sat Apr 28, 2018 8:35 am

@fuzzydude
I use NIS only for security reasons during updating the OS system, and disable the security program when Nuendo is used.
However the software is still loaded in memory.

CHAOS
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Re: Bug Report - hang on exit

Post by CHAOS » Sun May 13, 2018 9:00 pm

I wonder if the issue is with the "Studio Manager". I have to use the Task Manager to close Nuendo quite a bit, unless I am only using Nuendo for a short period of time...10 minutes or so. When I sometimes try to start Nuendo again...it crashes. I have to do a restart on my computer, and when I initialize the program to start again...it hangs on Studio Manager for quite a while before loading.

Thoughts?
Tune out the humming, turn on the stereo...

Nuendo 7.035 Windows 10 Professional 64-bit CPUSkylake Core i7 (i7-6700, 4 cores/8 threads), 3.4GHz (4.0GHz Max Turbo)MotherboardIntel Z170 ChipsetGraphics/VideoEVGA NVidia GTX1060 6gb Maximum Resolution max 7680x4320@60Hz DP 1.43, HDMI 2.0b, Dual Link-DVI RAM Memory - Included48GB DDR4/2133 MHzMemory - Max64GB (4x16GB)Storage - IncludedSystem - 500GB M.2 Solid State Drive (SATA 6.0 Gb/s), 1 Hot Swap SATA Drive BayStorage - ExpandedAudio - 2 x 2TB Seagate Barracuda (SATA 6.0 Gb/s)

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